Business Consultant - Property & Rating

About Datacom

Datacom partners with organizations and communities throughout Australia and New Zealand to create tangible impacts on people's lives and to help businesses harness technology for growth and innovation.

Role Overview

The Business Consultant - Property & Rating is responsible for delivering professional consulting services based on the Datascape Implementation Methodology to clients across New Zealand. The primary focus is on deploying the Property & Rating modules within the Datascape ERP system tailored for Local Government clients. Engagements may vary from extensive, multi-month projects to brief, one-day assignments.

The role involves some travel for on-site customer engagements, while also supporting flexible work arrangements outside of these commitments.

Key Responsibilities

• Deploy the Datascape ERP solution customized to address client business needs adhering to industry best practices.
• Lead and facilitate diverse workshops, managing multiple stakeholder interests and guiding clients to adjust business processes for optimal solutions.
• Conduct requirements analysis ensuring system designs align with policies and the Datascape product capabilities, highlighting any deviations to project management.
• Own the business design for client outcomes, ensure thorough documentation, minimize technical debt, and maintain standard solution practices.
• Configure the Datascape product suite consistent with approved designs and best practices.
• Support testing activities including functional, integration, system integration, user acceptance, and go-live processes, managing defect resolution and outcome validation.
• Provide training on Datascape products and administration to clients, facilitating smooth knowledge transfer and support for train-the-trainer programs.
• Communicate feedback on software usage and potential improvements to the Development team.

Qualifications and Experience

• Experience working within Council environments, especially in Rates processing or Building and Planning functions, is preferred.
• Proven ability to translate business needs into functional requirements and deliver solutions accordingly.
• Capability to conduct effective end-user and application training sessions.
• Hands-on experience with system administration and configuration tasks.
• A strong commitment to customer satisfaction, quality enhancements, and successful outcomes.
• Excellent corporate presentation skills and interpersonal abilities for stakeholder engagement.
• Strong skills in time management, prioritization, negotiation, and organization.
• A collaborative mindset focused on knowledge sharing and teamwork.
• Experience with ERP vendors is an added advantage.

Why Work with Datacom?

Datacom is among the region's largest providers of IT professional services, maintaining a dynamic and agile culture reminiscent of smaller enterprises. Employees enjoy various perks including social events, relaxation spaces, options for remote work, flexible hours, and opportunities for professional development. The company fosters an inclusive and supportive workplace where individuals are valued, career growth is encouraged, and employees can bring their authentic selves to work.

Working at the forefront of technology, Datacom partners with leading enterprises in Australia and New Zealand to tackle challenging problems, providing continuous opportunities for learning and innovation.