Business Associates

Job Overview

This position is based at Infopark Campus, Kakkanad, requiring onsite presence. The role involves active monitoring and managing surveillance camera feeds to ensure security and operational efficiency. It also includes direct communication with US-based banking clients to handle their inquiries and offer support professionally.

Key Responsibilities

• Oversee and control surveillance operations using camera feeds to maintain security standards.
• Interact efficiently with clients from US banks, providing prompt responses and support.
• Participate in 8-hour rotating shifts as per schedule.

Qualifications and Skills

• Strong verbal communication skills with proficiency in spoken English to maintain clear dialogue with US clients.
• Basic computer literacy, especially competence in Microsoft Office tools, with emphasis on Excel.

Benefits and Work Conditions

• Coverage under Employee State Insurance (ESI).
• Medical insurance for the employee and family up to a coverage of 8.3 million INR.
• Working hours involve rotational shifts including night shifts.
• Additional financial allowances provided for working night shifts.