Business Analyst V

Role overview

This role sits at the junction of HR processes and technology. The Business Analyst will work closely with multiple stakeholders to convert business problems into practical solutions that improve employee-facing systems and internal operations. The position requires someone who can work quickly, communicate clearly, and help teams move requests from concept through testing and implementation.

What you will do

You will partner with HR business partners, People Operations teams, and requestors to clarify needs, define success measures, and prioritize requests across the employee lifecycle. You will also turn business requirements into technical documentation for engineering teams, coordinate testing, manage stakeholder communication, and support implementation work across a variety of first-party and third-party HR applications.

HR systems and platform work

The role involves hands-on interaction with HR technology ecosystems such as HRIS, HCM, Workday, Salesforce, DocuSign, SpringCM, and related employee lifecycle tools. You will be expected to move quickly between systems, gather missing details, trace documentation, work with subject matter experts, and understand integration dependencies and system behavior.

Process, governance, and escalation handling

In addition to requirements work, you will help refine enhancement and project workflows, apply governance and design principles, assess business impact, and handle escalations from HR stakeholders with care while balancing organizational priorities and engineering bandwidth. The role also includes support for compliance-related considerations and employee data privacy expectations.

Additional responsibilities

• Attend monthly team meetings and contribute to team-building efforts.
• Take part in technical discussions and peer reviews.
• Add to shared knowledge resources and collaborate through the internal wiki or knowledge base.
• Prepare status updates for Account Management when requested.

Required experience and skills

Applicants should bring at least 5 years of experience working with HR systems, HRIS, HCM, or HR technology functions, along with a strong understanding of the full employee lifecycle. This includes onboarding, performance management, career growth, compensation, benefits, time and leave, and offboarding.

A strong background in Salesforce and Workday is required, including 4+ years of configuration experience across multiple HCM areas such as Core HR, Benefits, Compensation, Time & Leave, Payroll, and Recruiting. Familiarity with Workday security provisioning, reporting, calculated fields, Studio, EIB, WWS APIs, and integration design is expected. Certification in Workday HCM and Salesforce is preferred.

Other important capabilities include requirements gathering, solution design, UAT planning, technical documentation, impact assessment, process improvement, and communication across HR, engineering, and cross-functional teams. Knowledge of HR compliance, employment law, global mobility, data privacy, and security is also important.

Preferred capabilities

Nice-to-have experience includes Salesforce Service Cloud, Salesforce-based HR support workflows, AI-enabled automation, workflow optimization, document automation tools, change control board participation, project management in HR systems, and experience with global, multi-entity HR setups.

About the company

OP is a technology consulting and solutions organization that supports clients through advisory services, managed services, platforms, and staffing across areas such as AI, cybersecurity, and enterprise architecture. The company emphasizes lean delivery, fresh thinking, and fast execution.

Benefits

The role includes access to 401(k), dental insurance, health insurance, and vision insurance. The employer also states that it is an equal opportunity organization that values diversity, equality, inclusion, and respect. Compensation is determined using factors such as location, education, qualifications, experience, technical skills, and business requirements.

Education

A bachelor’s degree in Management Information Systems, Computer Science, HR Information Systems, or a related technical field is preferred, though equivalent experience may be accepted.