Business Analyst – Planning and Support (UAE Nationals Only)

Role Overview

The Business Analyst in Planning and Support holds an intermediate role focused on developing and executing both strategic and tactical plans to boost market share and growth across the marketplace. This position supports sales operations by providing qualified referrals for cross-selling and assists in deal closures across all product lines while ensuring robust underwriting and credit practices, thus upholding sound lending standards.

Key Responsibilities

• Mentor team members informally and formally, offering coaching, training, and expert advice in their specialized areas.
• Design and implement improvements to sales support processes to enhance operational efficiency.
• Support launches of new products, promotional initiatives, and special projects driven by business needs.
• Evaluate, prepare, and deliver training materials to sales and operations teams to ensure knowledge alignment.
• Assist sales efforts focusing on high-profile client engagement and retention.
• Provide comprehensive administrative support to sales management teams.
• Ensure strict adherence of sales teams to applicable local regulatory requirements.
• Assess and mitigate risks during business decisions with particular attention to protecting the institution's reputation and assets. This includes compliance with laws, policies, ethical conduct, and transparent reporting of control issues.

Qualifications and Experience

• Possess 5 to 8 years of relevant professional experience in sales support or related fields.
• Hold a Series 7 license as a required certification.
• Demonstrate a solid understanding of industry standards and practices applicable to the role.
• Exhibit excellent verbal and written communication skills with clarity and conciseness.

Educational Background

• Graduation with a Bachelor's degree or equivalent qualification is necessary to fulfill the educational criteria.

Additional Information

This job description outlines key responsibilities but is not exhaustive; additional duties may be assigned as necessary.

Citi is committed to equal opportunity employment, valuing diversity without regard to various protected characteristics. Reasonable accommodations are available for candidates with disabilities applying for career opportunities. Candidates can review Citi’s Equal Employment Opportunity policies and rights information.