Business Analyst - Payments

Overview

We are seeking a seasoned Business Analyst with strong experience in payments to lead key projects within a leading financial client. This contract role in Toronto requires strategic analysis and leadership to support international payments initiatives and cross-border transaction solutions as part of the Project Delivery, Modernization, and Enablement team.

Key Responsibilities

• Partner with business stakeholders, technology groups, and other teams to evaluate current processes and design target system architectures and project roadmaps.
• Create comprehensive business requirement documentation, process flows, and use cases aligned with company strategies.
• Lead stakeholder engagement activities including presentations and workshops to ensure clarity and approval of deliverables.
• Design and implement test plans, facilitate user acceptance testing, and oversee change management efforts.
• Identify project risks proactively, monitor milestones, and ensure timely delivery within budget constraints.
• Maintain detailed project documentation such as project plans, issues tracking, risk assessments, action items, and decision logs.
• Coordinate collaboration across cross-functional teams and bridge communication between technical and non-technical stakeholders.
• Provide active project leadership by addressing obstacles promptly and sustaining project progress.

Required Skills and Experience

• A minimum of 5 years’ experience as a Business Analyst.
• Extensive experience (5+ years) using Jira for project tracking and management.
• At least 2 years working with payments systems and related processes.
• Strong skills in SQL and Power BI reporting, with at least 2 years of experience.
• Strong analytical capabilities working with data tables, reference data, and producing edge reports.
• Excellent written and verbal communication, along with interpersonal collaboration strengths.
• Experience in process design, reengineering, and thorough documentation of business requirements.
• Ability to analyze complex issues and effectively share insights.
• Comfortable working in a fast-paced environment with multiple stakeholders involved.
• Good understanding of full payment processing flows and customer journey mapping.

Preferred Qualifications

• Previous experience in the banking sector or financial institutions.
• Expertise with various payment rails (e.g., cards, wire transfers, Interac, cross-border payments).
• Familiarity with AI technologies and Data Bricks platforms.

Additional Information

BeachHead is committed to equal opportunity employment and advocates for diversity and inclusion without discrimination based on race, color, religion, national origin, gender, age, or disability.

Technology such as automation and AI may be used as part of the recruitment process; however, human judgment plays the central role in decision-making. The position is currently available but may close upon finding a suitable candidate.

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