Business Analyst – nCino

Job Overview

Snowrelic Inc is seeking a skilled Business Analyst with in-depth expertise in nCino to join their team on a contract-to-hire basis. The position is located onsite in Atlanta, GA, with possible locations in Nashville, TN or Columbus, OH. This role supports a large-scale banking initiative focused on enterprise digital lending solutions, requiring strong collaboration with business and technical stakeholders.

Key Responsibilities

• Collaborate closely with business stakeholders, product owners, architects, developers, and testing teams to collect and analyze business needs.
• Convert business requirements into detailed functional specifications, user stories, process workflows, acceptance criteria, and documentation of solutions.
• Assist with implementations, upgrades, enhancements, and production releases of nCino and Salesforce-based lending platforms.
• Review and improve commercial and consumer lending workflows to optimize processes.
• Lead activities for mapping current and future state business processes.
• Conduct impact assessments for proposed system modifications from both business and technical perspectives.
• Manage data mapping, data conversion, ETL tasks, and systems integration requirements.
• Perform data validation using SQL to verify source-to-target mappings.
• Oversee integrations among nCino, Salesforce, lending platforms, data systems, and third-party applications.
• Support user acceptance testing, including planning, test-case creation, execution, defect tracking, and regression testing.
• Organize release and change management processes.
• Ensure solutions comply with lending operations, credit processes, regulatory compliance, and risk controls.
• Facilitate meetings, workshops, process evaluations, and solution demonstrations for relevant stakeholders.
• Create and maintain comprehensive project documentation throughout the delivery lifecycle.
• Coordinate communication across business, technology, data teams, and vendors.

Required Qualifications

• Minimum of 6 years of experience in Business Analysis; lead-level candidates should have at least 8 years.
• At least 3 years of substantial, hands-on experience working with nCino.
• Minimum 3 years of experience with Salesforce platforms.
• Strong knowledge of commercial and consumer lending operations.
• Proven proficiency in gathering requirements, analyzing business processes, and managing stakeholder relationships.
• Capability in developing business and functional requirements, user stories, acceptance criteria, process maps, workflow diagrams, and impact analyses.
• Experience with data mapping, ETL procedures, systems integration, and SQL-based data validations.
• Ability to lead UAT, regression testing, defect management, and validate releases.
• Familiarity with release and change management practices.
• Deep understanding of lending workflows, credit operations, compliance mandates, and risk management.
• Strong communication, facilitation, documentation, analytical, and problem-solving abilities.
• Ability to collaborate efficiently in complex banking environments with both business and technical teams.

Preferred Qualifications

• Prior experience with nCino implementations, migrations, upgrades, or platform enhancements.
• Knowledge of Salesforce Financial Services Cloud.
• Experience with integration and ETL tools like MuleSoft or Informatica.
• Salesforce and nCino certifications.
• Background supporting enterprise digital lending transformation projects.
• Experience working with geographically distributed, offshore, or cross-functional teams.