Brand Ambassador - CUPRA

Role Overview

As a Brand Ambassador for CUPRA with Listers Group, your primary responsibility will be to connect with customers and introduce them to the latest vehicles and technologies offered by the CUPRA brand. This role involves working a 42.5-hour week over five days, including weekends. The schedule is Monday through Friday from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 4:00 PM.

Compensation and Benefits

The position offers a basic salary up to £29,250, with additional bonuses and a company car, bringing the on-target earnings to approximately £32,250.

Key Responsibilities

• Maintain a welcoming and customer-friendly atmosphere within the showroom, ensuring the facility is well-maintained and presentable.
• Promote and sell new and used vehicles in accordance with the policies of Listers and the CUPRA brand.
• Serve as a first point of contact for customers through phone, in-person, email, and live chat inquiries following established sales procedures.
• Provide detailed and engaging presentations about the vehicle range, showcasing comprehensive knowledge of the products.
• Consistently aim to achieve high levels of customer satisfaction.

Candidate Profile

• Prior experience in the motor industry is not necessary; however, a strong history of exceptional customer service and interpersonal skills is essential.
• Excellent communication and presentation capabilities.
• Professional appearance with a strong desire and positive attitude towards success.
• Ability to quickly build rapport and engage with customers effectively.

Training and Career Growth

Extensive training will be provided to equip you with all necessary knowledge about the CUPRA brand and products. The role offers a valuable opportunity to develop and pursue a career in the automotive industry with support through coaching and development programs.

Employee Benefits

• 33 days of annual leave including bank holidays
• Company pension scheme
• Wellness program
• Sick pay provisions
• Group life insurance
• Discounts on vehicle servicing
• Access to Listers Benefits with discounts on retail, entertainment, and holidays
• Long service and loyalty rewards
• Referral incentive program
• Opportunities for professional and manufacturer qualifications
• Company-organized events

About Listers Group

Founded in 1979, Listers Group has grown into one of the UK's largest family-owned motor retail groups, representing prestigious automotive brands across multiple regions including the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. The company values its employees highly and supports career progression within the automotive sector.