Branch Manager - Direct - Kolkata

Role Overview

Aditya Birla Capital is looking for a Branch Manager to lead direct business operations in Kolkata, West Bengal. The role focuses on building business plans, driving market growth, improving team capability, and ensuring strong control over quality, profitability, and compliance.

Key Responsibilities

• Create monthly, quarterly, and annual business plans while defining both short-term and long-term priority areas.
• Communicate targets clearly and ensure regular discussions around assigned goals.
• Review business plans at intervals to spot gaps and update actions based on market changes and business results.
• Study market trends, competitor offerings, and overall market behavior to support decision-making.
• Gather field and market intelligence to identify growth opportunities.
• Design and implement strategies that help capture available market potential.
• Drive recruitment of advisors in locations with untapped business potential.
• Develop initiatives to strengthen brand visibility for future business growth.
• Plan workforce capacity for the region so topline targets can be achieved.
• Build a lead pipeline to increase customer touchpoints and improve market reach.
• Track client visits, assess conversion rates, and share insights along with incentive-related updates.
• Run daily huddles to encourage information sharing and improve team engagement.
• Conduct regular reviews and implement corrective measures wherever required.
• Maintain strong cost discipline to improve profitability.
• Set up preventive checks and controls to improve the overall quality of business.
• Carry out periodic reviews and audits.
• Act promptly on any malpractice or market-conduct concerns.
• Monitor persistence levels and take action to sustain high retention.
• Ensure the team has a shared understanding of sales progression and related communication.
• Plan regular training sessions for personal development and team capability building.
• Provide continuous on-the-job training and support skill development across the team.
• Hire strong talent from nearby markets.
• Coach, guide, and develop team members consistently.
• Strengthen overall people capability within the branch and region.

Additional Information

This role is a full-time, onsite position based in West Bengal, India. No compensation, openings, application deadline, or joining date were specified in the source.