YBS India

BPO Team Lead

YBS India

Faridabad, Haryana, India · Full Time

Be the first to apply

Experience
5–8 yrs
Salary
INR 475,000 – INR 650,000 / year
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Any graduate
Eligibility
Any graduate with the required experience in team leadership and process management can apply. Candidates with logistics domain exposure are preferred.
Resume
Required to apply

Where you'll work

Job description

About the Company

The employer is an outsourcing firm based in Faridabad that supports international customers, with a primary focus on freight forwarding-related services.

Role Overview

This position is for a Team Leader who can manage people, oversee daily process execution, guide the team through performance targets, and coordinate effectively with clients. Experience in the logistics space will be considered an advantage.

What You Will Handle

  • Drive overall team output and help the group meet performance expectations.
  • Monitor and improve operational processes to keep work running smoothly.
  • Coach team members and support their day-to-day development.
  • Act as a point of contact for client communication and coordination.

Experience Required

The role calls for 5 to 8 years of total professional experience, including 2 to 3 years in a team-leading or people-management capacity.

Additional Information

Background in the logistics industry is preferred.

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