Billing Associate - Saudi National

Role Overview

This position is a key part of the finance function in Saudi Arabia and focuses on managing the end-to-end billing process. The right candidate will ensure invoices are created correctly and on schedule, maintain dependable revenue records, and help deliver a seamless billing experience for customers. It is well suited to someone who works carefully, communicates well, and enjoys a fast-moving, multi-entity environment.

Key Responsibilities

The role covers invoicing, billing coordination, receivables follow-up, payment matching, credit note handling, and customer support related to billing.

• Create and send customer invoices through Zoho Books for the KSA entity.
• Check pricing against signed agreements and apply the correct tax treatment under KSA regulations.
• Review invoice information thoroughly before dispatching it to customers.
• Share invoices with customers and make sure they receive them successfully.
• Keep an updated tracker of invoices, including amounts, due dates, and payment status.
• Issue invoices according to the billing timelines for each entity.
• Coordinate with Sales and Operations to collect the information needed for billing.
• Monitor receivables and follow up on unpaid invoices.
• Help configure automated reminders and overdue follow-up communication.
• Communicate with customers regarding pending invoices and escalate cases when required.
• Apply incoming payments against invoices in Zoho within 24 hours.
• Review and fix mismatches or payments that have not yet been allocated.
• Process approved credit notes across the relevant systems.
• Ensure credit notes, refunds, and original invoices are properly connected.
• Handle billing-related customer queries as the main contact point.
• Explain invoices and payment status clearly, and help resolve billing disputes.

Tools & Systems

• Zoho Books (KSA)
• Stripe
• Google Sheets / Excel
• Gmail

Requirements

• 1 to 2 years of experience in billing, accounts receivable, or finance operations.
• Strong focus on accuracy and detail.
• Good written communication skills.
• Comfort using Excel or Google Sheets.
• Must be a Saudi national.