Barista - NoMad Singapore

Role overview

The Barista is tasked with preparing premium coffee, beverages, and light café items while delivering a welcoming and memorable guest experience. The position focuses on consistency in drink quality, maintaining café presentation standards, and supporting efficient day-to-day operations in a hospitality-led environment.

Core responsibilities

• Prepare and present coffee, beverages, and light food items to a consistently high standard.
• Follow recipes and presentation guidelines to ensure each drink is made with accuracy and consistency.
• Keep the café area and barista counter neat, clean, and well organised.
• Complete all opening and closing routines correctly and on time.
• Carry out other reasonable tasks assigned by the supervisor or manager.
• Keep service moving efficiently during busy periods while protecting product quality.
• Enter orders correctly using POS systems.
• Handle cash and cashless transactions according to company processes.
• Monitor stock levels and replenish supplies as needed.
• Provide friendly, attentive service and make guests feel welcome.
• Take orders carefully, offer suitable recommendations, and respond professionally to questions or feedback.
• Help create a relaxed and inviting café atmosphere.
• Prepare espresso drinks, teas, and other beverages with precision and consistency.
• Maintain strong product knowledge, including coffee, brewing methods, and menu items.
• Store and handle coffee beans, milk, and ingredients properly to preserve quality.
• Check product freshness and presentation throughout service.
• Support basic equipment upkeep and escalate any faults or issues.
• Coordinate closely with teammates, kitchen staff, and service teams to ensure smooth service.
• Assist colleagues during rush periods and contribute where needed across the operation.
• Follow food safety, hygiene, sanitation, health, safety, and fire regulations at all times.
• Keep the workstation safe, clean, and orderly while respecting company policies and operating procedures.
• Represent the brand positively, maintain a polished appearance, and bring initiative, professionalism, and enthusiasm to the role.

Experience and qualifications

The ideal candidate should have 1–2 years of experience in a café or food and beverage setting. A basic understanding of coffee preparation and beverage service is expected, along with strong communication and interpersonal skills. The role suits someone who can work effectively in a fast-paced environment, remains customer-focused, and adapts easily to changing operational needs.

Expected standards

The successful Barista is expected to show attention to detail, take pride in product quality, deliver service that is both efficient and personable, support a positive team culture, and reflect the values of NoMad and Hilton in every guest interaction.

About Hilton

Hilton is a globally recognised hospitality company known for creating exceptional guest experiences and a strong workplace culture. The organisation has welcomed more than 3 billion guests around the world and is committed to delivering warmth, care, and innovation across its brands. Hilton has also been repeatedly recognised on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its focus on supporting team members and building long-term careers in hospitality.