Barbershop Assistant

About Rosewood Doha

Rosewood Doha is a landmark luxury destination in Qatar, shaped by the country’s coral reefs and designed as a fully integrated lifestyle ecosystem. It brings together an ultra-luxury hotel, serviced residences, private homes, dining venues, wellness experiences, retail, and event spaces under one roof. The property features 155 hotel keys, 162 serviced apartments, and 276 private residences, along with restaurants, lounges, and curated experiences. It also includes Asaya, Qatar’s first members-only social wellness club, and Rosewood’s signature Manor Club for Club Room and Suite guests.

Since its opening in July 2025, the property has earned recognition from international and regional bodies such as the Michelin Guide, Forbes Travel Guide, and Qatar Tourism, reflecting its high standards and ambitious scale. As part of Rosewood Hotels & Resorts, the destination represents a modern form of luxury that blends hospitality, community, and experience-led living.

Why This Role Matters

Rosewood Doha is looking for a Barbershop Assistant who can support daily front-of-house and treatment operations while contributing to a polished, guest-focused environment. The role combines guest reception, appointment handling, client service, and hands-on support with beauty and grooming services.

Key Duties

• Follow all spa and hotel department policies, service routines, and standards without exception.
• Help maintain a positive, respectful, and collaborative workplace.
• Stay informed about the full range of products and services available at Asaya.
• Build and continuously improve product knowledge and job-related skills.
• Respond to guest concerns professionally, using sound judgment to resolve issues and complete necessary follow-up.
• Stay alert to guest needs and provide prompt, thoughtful service at all times.
• Protect company confidentiality and avoid discussing internal business matters with outside parties.
• Demonstrate strong understanding of operational processes and serve as a positive example to others.
• Welcome clients, discuss their preferences, and identify their needs through consultation.
• Offer tailored beauty guidance and style recommendations.
• Work toward excellent client satisfaction and encourage repeat visits.
• Receive guests courteously and professionally at the reception desk.
• Arrange appointments and maintain the booking calendar.
• Handle phone calls, emails, and general enquiries.
• Process payments and prepare invoices or receipts as needed.
• Keep the reception area organized, clean, and inviting.
• Introduce services, offers, and retail products to clients.
• Carry out selected beauty services, including facials, waxing or threading, manicures and pedicures, optional basic massage, and eyebrow shaping and tinting.
• Recommend suitable skincare products and aftercare routines.
• Maintain hygiene and cleanliness across treatment areas and equipment.
• Work in line with all health and safety requirements.
• Update client files and treatment records accurately.
• Support consultations and provide necessary nail or hair care services when required.

Associate Experience and Benefits

Rosewood Doha offers a competitive salary and benefits package, quality associate accommodation in prime locations in Lusail and the Pearl, a birthday day off, and personalized development plans with ongoing learning opportunities.

Additional Information

The role is based in Doha, Qatar, and is a full-time onsite position. No openings count, salary figure, or start date were specified in the source.

Who Can Apply

Candidates with relevant experience in reception, client service, grooming, or beauty support roles who can provide warm service, manage appointments, and assist with treatment operations are suitable for this position.