Job description

Role Overview

As a Bar & Waiting Staff member, you will play an essential role in delivering exceptional experiences to our patrons. Whether serving drinks or advising customers on their choices after a long day, your efforts ensure a lively and enjoyable atmosphere. You will be part of a friendly, inclusive team with opportunities to develop your expertise and advance your career.

About Metropolitan Pub Company

Our pubs are central to urban social life in the capital, providing a welcoming environment for locals and visitors alike. Each pub possesses its own unique personality and character, offering a home-like space to relax with friends and family while enjoying excellent food, beverages, service, and ambiance.

Additional Information

Competitive compensation and pension benefits.
Opportunities for professional growth through industry-leading apprenticeship programs and further training at every career stage.
Staff discounts of 33% for employees and 15% for family and friends across all brands.
Access to a free employee assistance program covering mental health, wellbeing, financial, and legal support.
Supportive maternity and paternity policies designed to accommodate families.
Recognition as a Menopause Friendly Employer.
Discounts of 50% for employees and 25% for loved ones at Greene King Inns and hotels for affordable leisure stays.
Referral bonuses up to £1,500 for recruiting new staff members.
Wagestream facility allowing access to wages prior to payday for financial flexibility.
Retail perks including up to 30% off at Superdrug, special offers with Three Mobile, and more.

Inclusion Commitment

We strive to incorporate inclusion into every aspect of our operations, ensuring an environment where everyone feels welcomed, valued, and empowered to thrive among colleagues, customers, and the community.

Key Responsibilities

Deliver a memorable and heartfelt customer experience each visit.
Act as a knowledgeable bartender providing tailored drink recommendations.
Prepare and serve beverages according to quality and customer expectations.
Assist with greeting guests, serving food, and looking after customers during dining.
Maintain bar safety, legality, and cleanliness, swiftly addressing any issues.

Candidate Profile

Eager to learn and expand skills in hospitality.
Detail-oriented to ensure every drink is served perfectly.
Energetic about delivering warm, friendly customer service.
Positive mindset coupled with strong teamwork abilities.
Proficient spoken and written English for safe task execution and allergen awareness.

Bar & Waiting Staff