Back of House Team Member - Café

About the Role

Our café’s secret to delicious meals like the big breakfast and perfectly toasted teacakes lies in the dedication of our Back of House team. This team is essential for preparing food, maintaining cleanliness in the kitchen, and ensuring consistent quality that our customers expect. As a vital member of this team, you will ensure every dish meets our menu’s high standards while keeping the kitchen area neat and orderly. This is a varied and crucial position that positively impacts our customers’ daily experiences.

Please note applicants must be at least 18 years old.

Responsibilities

• Keep kitchen utensils and equipment spotless and well-organized.
• Serve customers efficiently, quickly, and with courteous attention.
• Adhere strictly to food safety and hygiene policies while maintaining daily documentation.
• Implement first-in, first-out (FIFO) stock rotation procedures to preserve food freshness.
• Receive deliveries and manage safe storage of food items.
• Comply with all operational guidelines and business protocols.
• Prepare, cook, and present food aligned with café menu standards.
• Ensure adherence to quality standards and maintain full availability of food items.
• Have thorough knowledge of the café menu and serve dishes accurately as designed.
• Address customer complaints professionally and relay relevant feedback to the Café Manager.
• Stay informed on business updates and participate in new initiatives.

Requirements

• Strong commitment to delivering excellent customer service.
• Understanding of Health and Safety regulations.
• Ability to work efficiently while maintaining a clean workspace.
• Team player with effective communication skills and a proactive mindset.
• Capability to multitask and perform under pressure.
• Initiative to identify improvements in workflow.
• Good organizational and planning skills.

Perks and Benefits

• Enjoy a healthy work-life balance and supportive work environment.
• Receive a 10% discount regularly and 15% off during payday weekends; save up to £2000 annually with the Colleague Clubcard and an additional card for family use.
• Flexible working arrangements available from day one.
• Access to a retirement savings scheme and life assurance.
• Free wellbeing services supporting mental, physical, and lifestyle health.
• Exclusive offers and discounts on everyday shopping, family treats, dining out, and home utilities.
• Uniform provided plus policies supporting all major life events.
• Generous holiday entitlement starting at 28 days including bank holidays.
• Join colleague networks that promote inclusion and diversity.

About Tesco Café

With over 300 cafés nationwide, our team works collectively to deliver exceptional service every day. Our cafés have a welcoming, family atmosphere that fosters career growth. We champion diversity and inclusivity, inviting applicants from all backgrounds and work-life stages to join us. Flexible working arrangements and support for personal circumstances are a priority. Tesco is recognised as a Disability Confident Leader and ensures an accessible hiring process to accommodate all candidates.