Automotive Service Advisor

About 360 Company Ltd.

360 Company Ltd. is an expanding automotive service provider based in Saudi Arabia, specializing in professional mechanical, electrical, diagnostic, air-conditioning, engine, transmission, and general vehicle maintenance along with spare parts supply. The company prioritizes delivering superior workmanship, dependable customer support, and innovative automotive solutions.

Job Responsibilities

• Engage with customers to comprehend their vehicle issues and service requirements.
• Offer appropriate service recommendations and prepare detailed service estimates.
• Coordinate effectively with the workshop team to ensure timely and quality vehicle servicing.
• Provide customers with a seamless and satisfactory service experience.

Requirements

• Comprehensive knowledge of automotive repair and maintenance.
• Understanding of workshop operations and procedures.
• Strong communication, sales capabilities, and customer service orientation.
• Capacity to clearly explain technical problems and service options to customers.
• At least one year of relevant professional experience.
• Fluency in Arabic and good command of English.
• Track record of meeting sales goals and professional customer interaction.

Benefits and Perks

• Competitive salary aligned with industry standards and candidate experience.
• Iqama and medical insurance benefits according to company policies.
• Performance-based sales incentives and rewards.
• Opportunities for advanced training in technical, sales, and customer service skills.
• Clear pathways for career growth and advancement.
• A professional and supportive workplace environment.