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Automotive Service Advisor
Chennai, Tamil Nadu, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 18,000 – INR 23,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Brilliant Motor Agency, a TVS franchise located in Mandaveli and Rajakilpakkam, Chennai, is seeking a committed full-time Automotive Service Advisor. This role involves being the key point of contact for customers requiring service for their two-wheelers, ensuring a seamless service experience from initial consultation to post-service follow-up.
Key Responsibilities
- Welcome customers warmly and understand their vehicle service needs to provide customized advice.
- Discuss and clarify repair requirements, maintenance timelines, and the associated costs clearly to customers.
- Organize and schedule service appointments effectively to maintain smooth workflow and timely vehicle turnaround.
- Monitor the progress of vehicle servicing and repairs to ensure quality and adherence to deadlines.
- Carry out initial vehicle inspections and collaborate closely with mechanics for accurate diagnostics.
- Generate detailed documentation including service reports, job cards, and invoices.
- Keep customers informed about their vehicle’s status, expected completion times, and any further required repairs.
- Encourage purchase of service packages, extended warranties, and additional accessories to enhance customer experience.
- Perform follow-up communications post-service to ensure complete customer satisfaction and gather feedback.
Compensation
The position offers a monthly salary ranging from 18,000 to 23,000 INR with potential earnings up to 25,000 INR per month.
How to Apply
Interested candidates can contact the provided phone number: 9384496753.