Associate Category Manager - Domestic Hotels

About The Role and Function

MakeMyTrip's Hotels business is integral in providing a wide range of quality accommodation options both nationally and internationally. The Hotels team works closely with partners, pricing, revenue, and product groups to expand selection, enhance pricing competitiveness, and deliver smooth booking experiences. Within this ecosystem, the Domestic Hotels segment focuses on expanding and maintaining hotel supply across Indian destinations to offer a diverse portfolio ensuring quality, availability, and competitiveness for domestic travelers. The Category Management team is pivotal in formulating destination-centric strategies, tracking market developments, and managing the portfolio mix to drive MakeMyTrip's presence and commercial success domestically.

Key Responsibilities

• Manage comprehensive performance tracking of Domestic Hotels for assigned regions.
• Monitor and optimize essential metrics including Room Nights, Gross Merchandise Value (GMV), Gross Average Selling Price (GRASP), Visits, and Conversion rates.
• Implement initiatives to enhance inputs like Ranking, Filtering, Hyper-locations, Points of Interest, City Maps and Boundaries, cultural relevance (“Indianness”), and overall content excellence.
• Leverage insights into Indian traveler behavior, especially in international contexts, to identify gaps concerning location preferences, cuisine, accessibility, and more.
• Deliver actionable insights and collaborate cross-functionally to execute projects effectively, influencing stakeholders with data-supported recommendations.
• Develop and maintain Management Information System (MIS) dashboards and business intelligence reports reflecting performance metrics.

Candidate Profile and Qualifications

• MBA degree from a reputed institution with 1 to 3 years of experience in category management, marketing, or strategic roles.
• Proven track record in generating demand, optimizing customer funnels, and achieving strong business results through evidence-based decision making.
• Strong focus on return on investment (ROI) and business outcomes.
• Excellent communication and stakeholder management skills with an ability to influence and collaborate across teams.
• Energetic, positive, and collaborative approach to problem-solving and team work.
• High proficiency with Microsoft Excel and PowerPoint for analytics and reporting purposes.