Associate Account Strategist (B2B) - Donut Studios

About the Role

New Engen is a digital marketing agency focused on helping brands grow more intelligently by connecting media, creative, analytics, influencer, and retail strategies into performance-led campaigns. Donut Studios is the company’s internal creative team, built to produce platform-native, high-performing digital content for ambitious brands. This role supports an enterprise client engagement and offers a strong entry point for someone who wants to grow in account management while contributing immediately to a fast-moving team.

What You Will Do

You will work closely with Account Strategists, Project Managers, and other cross-functional partners to keep client work organized, communication clear, and creative projects moving smoothly from brief to final delivery.

• Help strengthen client relationships by preparing for meetings, drafting updates, capturing action items, and ensuring communication is organized and professional.
• Maintain account documentation, project resources, client wikis, and internal tracking tools so information stays current and accessible.
• Assist with delivery of creative work by tracking tasks across campaigns, coordinating intake, and supporting timelines.
• Spot risks early, including missing details, schedule issues, or blockers, and raise them before they affect delivery.
• Check assets before they go out to confirm they meet requirements and quality standards.
• Coordinate with project management, creative strategy, design, copy, and production teams to keep priorities aligned and communication flowing.
• Build knowledge across creative production, client services, and enterprise marketing while taking on more responsibility over time.

Requirements

• 1-2 years of experience in account coordination, client services, marketing, or agency support, ideally in a digital marketing, creative, or advertising environment.
• Strong planning and prioritization skills with the ability to juggle multiple projects at once.
• Clear written and verbal communication skills with a polished, client-ready approach.
• High attention to detail and a strong commitment to quality.
• Hands-on experience with project management or collaboration tools such as Asana or similar platforms.
• Proactive problem-solving mindset with the confidence to ask questions and follow through on tasks.
• Comfort working in a fast-paced, remote, team-oriented environment across multiple time zones.
• Must live or work within the Eastern Time Zone.
• Nice to have: exposure to creative production, content, video, or design workflows.
• Nice to have: familiarity with tools such as Frame.io, Figma, Airtable, Workfront, or Box.
• Nice to have: experience supporting B2B, SaaS, technology, or enterprise clients.
• Nice to have: experience with paid media, content marketing, or growth marketing programs.
• Nice to have: internship or professional exposure to digital marketing or creative production.

Perks and Benefits

• Medical, dental, vision, short-term disability, long-term disability, life, and accidental death & dismemberment coverage.
• 401(k) with employer match.
• Health savings account with employer contribution.
• Flexible vacation and paid time off policy.
• Paid maternity and paternity leave.
• Paid holidays.
• Remote/flexible day schedule.
• Relaxed office environment.
• Team events and offsites.
• A supportive and collaborative team culture.

Additional Information

The salary range for this position is $50,000 to $60,000 per year. Final compensation will depend on the candidate’s background, skills, and experience.

New Engen has offices in Seattle, New York, and Northwest Arkansas, and also supports remote employees across the country. Full-time hiring is currently available in Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Applicants should be aware of fraudulent hiring activity. New Engen does not request any application, processing, or training fees during recruitment. Legitimate communication comes through the company’s recruiting process and email through its ATS, and not through unsolicited text messages or the @newengen.online domain. If any message seems suspicious, candidates are encouraged to contact peopleteam@newengen.com before taking further action.