Assistant Warehouse Team Leader (12-Month Maternity Contract) - Andover

About the Role

Oliver Bonas is seeking a dedicated Assistant Warehouse Team Leader for their Andover facility on a fixed-term 12-month maternity cover contract starting August 2026. You will play a key support role in managing the Goods Out process in the warehouse, including administrative responsibilities, monitoring stock levels and discrepancies, and ensuring that packing and dispatch meet the highest standards and delivery commitments.

Responsibilities

• Ensure next day orders are accurately picked, packed, and shipped on schedule for next day delivery.
• Review daily work planners at shift start to confirm task assignments for all team members.
• Monitor Click & Collect orders via pick lists to confirm adherence to service level agreements.
• Collaborate with Customer Services to maintain standards through clear communication and quick problem resolution.
• Complete and submit incident and accident reports to the Health and Safety team when required.
• Analyze and improve picking processes for enhanced efficiency.
• Respond promptly to emails and Teams messages concerning Web, Store, and Furniture departments.
• Oversee daily handovers for van and trailer operations, verifying all stock and totes match the proper store numbers.
• Ensure that store picking schedules are consistently followed.
• Coordinate a detailed handover between morning and afternoon shifts.
• Prepare customer orders for pallet shipment and manage courier liaison.
• Use business administration platforms such as Magento, Metapack, and PV to manage orders within agreed SLAs.

Work Schedule

Standard hours are 6:00 AM to 2:00 PM Sunday through Thursday totaling 37.5 hours weekly, with some flexibility required during peak times and team holidays.

About Oliver Bonas

Oliver Bonas is an independent British lifestyle brand proud of its vibrant team culture defined by the values: Work Hard, Play Hard, and Be Kind. They foster a supportive, engaging environment that promotes career growth beyond just a job.

Requirements

• Ability to maintain composure in high-pressure situations.
• Excellent organizational and multitasking skills.
• Experience operating handheld devices including Windows CE and Android terminals.
• Competency in Microsoft Office suite especially Word, Excel, and Outlook.
• Physical fitness to regularly handle lifting tasks.
• Accuracy and strong attention to detail in all duties.
• Possession of a forklift licence or willingness to undergo training.

Employee Benefits

• Up to 50% employee discount on Oliver Bonas products.
• Access to a 24-hour employee assistance program offering financial, emotional, and vocational help.
• Flexible holiday entitlement with 30 or 33 days including bank holidays, rising to 35 days with tenure.
• Participation in an annual discretionary profit-related bonus scheme.
• Enhanced parental leave policies including maternity, paternity, adoption, and shared parental leave.
• Support from designated Mental Health First Aiders.
• Continuous learning opportunities via the 360 eLearning platform.