Assistant Manager – Outlet Collection

Role Overview

As an Assistant Manager at the Outlet Collection location in Niagara, you will blend operational leadership, business analytics, customer engagement, and team development. This position is vital to supporting exceptional store performance and creating a dynamic retail environment. Assistant Managers are expected to inspire best-in-class service, contribute to business strategies, and cultivate an atmosphere centered around the brand and team development.

Key Responsibilities

• Oversee store opening and closing activities to ensure all procedures are followed.
• Supervise sales floor and stockroom operations, ensuring exceptional customer service and smooth day-to-day functioning.
• Manage staff scheduling, coordinate payroll tasks, and ensure optimal staffing levels.
• Mentor, train, and support store staff, emphasizing skill development and engagement.
• Apply in-depth product expertise and promote the brand to drive in-store sales.
• Maintain and enhance visual merchandising displays based on company guidelines.
• Review and interpret business reports to support data-driven operational decisions.
• Safeguard store assets through effective inventory management and loss prevention.
• Process customer purchases and returns using POS systems.
• Fulfill orders across OMNI channels for an integrated customer experience.
• Model and promote company values, acting as a brand ambassador within the store.

Additional Information

This role supports professional growth, with a clear path for advancement according to Abercrombie & Fitch’s internal promotion philosophy. The position requires hands-on leadership and a proactive approach to problem-solving within a fast-paced retail setting.