Job description

The appointed individual will oversee client account reconciliations and ensure swift responses to inquiries from intermediaries.

Manage daily cash flow by monitoring customer accounts and enforcing the cash before cover policy, handling premium collections, and resolving account queries promptly.
Promote customer retention and loyalty by ensuring timely commission payments.
Verify premium payments prior to claim processing, ensuring claim files are confirmed within 24 hours.
Allocate daily receipts accurately across all customer accounts.
Provide account information to various internal departments.
Perform intermediaries reconciliation with no outstanding balances exceeding 30 days and send monthly reconciliation statements to intermediaries.
Coordinate daily with underwriters on unposted funds for timely posting.
Support strategic initiatives related to premium collection and credit control for both head office and branches.
Respond immediately to all customer and agency inquiries; reconcile commission reports and ensure payments by the first week of each month; dispatch outstanding statements by the 10th of every month.
Address regional credit control queries promptly and prepare all requisite receivables reports on schedule.
Achieve departmental performance targets as outlined in strategy, balanced scorecard, and personal scorecards.
Carry out additional assignments as delegated by the supervisor.

Internal: Reports to Management Accountant; collaborates closely with claims, underwriting, and sales departments.

External: Interfaces with brokers, agents, banks, direct customers, and the Tanzania Insurance Regulatory Authority (TIRA).

Assistant Accountant