Asset Protection Representative

Role overview

Real Canadian Superstore in Duncan, British Columbia, at 291 Cowichan Way, is hiring an Asset Protection Representative, previously known as Loss Prevention. This is an opportunity to join a large asset protection function in Canada and contribute to creating a safe, welcoming shopping environment.

The role is suited to someone who is detail-focused, well-organized, calm under pressure, patient, independent, and confident working in a busy retail setting. You will work closely with store leadership to reduce shrink, strengthen asset protection awareness, and support overall profitability through investigation, prevention, and compliance.

What the role involves

• Prevent, identify, and respond to theft and fraud in retail locations.
• Work with other Asset Protection Representatives on provincial or national organized retail crime matters when needed.
• Liaise with local police services on a regular basis.
• Carry out internal investigations and gather evidence that may be used in court or arbitration.
• Spot shrink risks and compliance gaps in day-to-day operations.
• Develop strong relationships with store leadership through meetings and team huddles, and help coach colleagues on asset protection policies and procedures.
• Take part in store audits.
• Represent the store at community events.
• Be available for rotating shifts, including days, evenings, nights, and weekends, with a 40-hour work week.

Required qualifications and experience

• A valid provincial Security Guard Licence is required.
• You should understand the Criminal Code of Canada, Trespass to Property Act, and powers of arrest, along with CCTV and surveillance systems.
• Working knowledge of Windows-based tools such as Word, PowerPoint, and Outlook is expected.
• A professional, approachable, and friendly manner is important.
• Strong initiative and integrity are needed to succeed in a fast-moving environment.

Compensation and benefits

The hiring range is $22.00 per hour.

Additional support includes reimbursement of annual security licence costs, in-house learning and training, tuition assistance, a 10% colleague discount, a company-matched pension plan, health benefits, and an employee stock purchase program.

Inclusion and hiring notes

Loblaw welcomes applicants from all backgrounds and identities and is committed to diversity, equity, inclusion, and accessibility. Accommodation is available upon request at any stage of the recruitment, assessment, and hiring process for applicants with disabilities.

Candidates aged 18 or older must complete a criminal background check, with further details shared during the application process.

The company notes that candidate experience, knowledge, and the geographic region may influence pay. This posting is for an existing vacancy. The employer also states that artificial intelligence may be used to screen, assess, or select applicants for this role.

Applicants are encouraged to apply even if they do not meet every requirement, especially if they can bring varied perspectives and experiences to the team.

Company values

The organization emphasizes its sustainability and social impact commitments across environment, sourcing, and community. It also highlights its CORE values: Care, Ownership, Respect, and Excellence, and encourages candidates who are open-minded, adaptable, and able to thrive in a retail environment to consider the opportunity.