Asia Pacific Training Manager - Sales Organization

About Lenovo

Lenovo is a global technology leader generating US$83 billion in revenue, recognized as #196 on the Fortune Global 500, serving millions of customers across 180 markets worldwide. With a strong commitment to delivering Smarter Technology for All, Lenovo has established itself as the largest PC manufacturer globally, offering a comprehensive portfolio that includes AI-enabled devices, infrastructures, software, and services. The company is publicly listed on the Hong Kong Stock Exchange (HKSE: 992) and ADR (LNVGY).

Role Summary

We are seeking a Services and Solutions Training Manager for the Asia Pacific (AP) region to lead the development and execution of training tailored for our evolving sales organization. As Lenovo shifts toward a service- and solution-driven business model, sales professionals must adapt by adopting consultative selling techniques, mastering customizable offerings, engaging new customer personas, utilizing updated tools and processes, and collaborating with multiple internal stakeholders and partners.

Key Responsibilities

• Devise and roll out quarterly training plans customized by sales persona for the AP region, ensuring alignment with company needs and overarching global strategies.
• Serve as the primary liaison for AP sales management, coordinating with local enablement teams, global training departments, and sales leadership.
• Define learning objectives, choose effective training methods, oversee content creation, manage trainers, and handle logistical, budgetary, and performance metrics aspects.
• Empower sales representatives and partners to proficiently market services and solutions through consultative approaches, addressing new personas and leveraging modern tools.
• Assess training impact, monitor program adoption, and iteratively refine offerings based on participant feedback and outcomes.
• Conduct training sessions for partner account managers and partner sales teams to effectively communicate Lenovo's service propositions.
• Contribute insights to shape the global training strategy and introduce innovative techniques such as AI-enhanced learning experiences.

Qualifications and Experience

• Demonstrated expertise in designing and implementing sales-oriented training initiatives that evolve based on business needs.
• Proficiency in diverse training techniques including e-learning platforms, workshops, role-playing, and instructional design.
• Strong grasp of adult learning principles to create engaging and impactful sessions.
• Experience within the IT or high-technology sales/services environments is preferred.
• Excellent communication and presentation skills, with the ability to motivate and guide trainers and trainees effectively.
• Ability to manage several training programs concurrently, ensuring efficient scheduling and operations.
• Adaptability to fast-paced settings coupled with reliability and ingenuity.
• Bachelor's degree accompanied by over 10 years of experience in training, curriculum development, and collaboration with executive management.
• At least 5 years of hands-on experience utilizing multiple training methodologies, including leading face-to-face training sessions; familiarity with AI-supported learning is advantageous.

Additional Information

The position is based either in Bangalore, India, or Kuala Lumpur, Malaysia. Lenovo is committed to equal employment opportunities and prohibits discrimination of any kind based on race, color, gender, age, religion, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics under federal, state, or local laws.