Area Manager, Southeast

Role overview

Jimmy Choo is looking for a stylish, polished, and business-driven leader who can represent the brand strongly in the market, motivate teams, and grow the business through client relationship management and events. This role calls for an entrepreneurial mindset, an innovative approach, and a solution-focused leadership style. As the Area Manager, you will partner closely with senior leadership to improve sales and margin performance across several stores in both full-price and outlet channels.

Key responsibilities

• Lead, inspire, and develop high-performing store teams so they consistently deliver strong sales, solid store results, and healthy profitability through coaching, training, and motivation.
• Make business decisions based on current store needs and company priorities, then turn those decisions into practical plans that lift sales and profit.
• Coach store teams and managers on performance expectations, sales targets, and growth opportunities.
• Build business plans and define realistic goals and performance targets.
• Make sure CRM programs and ongoing client initiatives, including acquisition, retention, and customer database upkeep, are executed consistently across the outlet network.
• Introduce sales incentives that support stronger results and keep stores accountable for meeting objectives.
• Oversee store presentation and visual merchandising standards across all locations, ensuring they follow company guidelines.
• Confirm that all retail locations remain compliant with financial, HR, legal, and retail operating policies and procedures to support excellent operations.
• Share regular updates with senior management on product availability and market trends to improve productivity.
• Drive shrink control by enforcing security standards and keeping inventory counts accurate.
• Manage operating expenses effectively and maintain cost discipline across relevant budgets.
• Assess current teams for capability and structure, then strengthen them through training and motivation so each location has strong front-of-house and back-of-house leadership.
• Foster a high-performance, continuously improving culture that stays focused on the customer and delivers exceptional service.

What makes you a fit

• You bring an entrepreneurial outlook and a proven ability to generate results while staying adaptable, strategic, and solution-oriented.
• You are well connected, highly engaging, and can act as a genuine ambassador for the brand.
• You have strong customer service instincts and a clear passion for sales, footwear, and accessories.
• You are effective at performance management and developing teams.
• You communicate clearly and professionally in both spoken and written formats.

Experience and qualifications

• A bachelor’s degree in Fashion or Business is preferred.
• At least 3 years of experience in multi-unit retail leadership is required, with luxury retail experience considered an advantage.
• You should have a strong grasp of specialty retail, including business development, visual merchandising, and store operations.
• Computer literacy is needed, including retail POS systems, Word, Excel, and Outlook.
• Strong leadership, analytical thinking, and problem-solving abilities are essential.

Benefits

• Product allowance
• Cross-brand discount
• Competitive paid time off
• Internal mobility across brands
• Exclusive employee sales
• Paid parental leave
• 401(k) match
• Bonus potential

Equal opportunity and accommodation

The employer provides equal employment opportunities and does not unlawfully discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other protected characteristic under applicable federal, state, or local law. Harassment based on any protected category is also prohibited.

A fair and accessible hiring process is important to the company. If you need a reasonable accommodation during the application or interview process, you can contact the Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.