AR Caller - Hospital Billing
Noida, Uttar Pradesh, India · Full Time
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- Experience
- 1–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates with any graduation background may apply. The role is open to applicants with 1 to 5 years of relevant US healthcare AR follow-up or denial management experience, provided they have hospital billing experience and are willing to work night shifts.
- Resume
- Required to apply
Where you'll work
Job description
About the role
This position involves handling accounts receivable follow-up for US healthcare hospital billing. The role focuses on claim follow-up, payer communication, denial resolution, documentation, and ensuring accurate billing support within the revenue cycle process.
Eligibility criteria
- Applicants should have completed graduation; however, a graduation degree is not mandatory.
- Relevant experience of 1 to 5 years in accounts receivable follow-up or denial management for US healthcare clients is required.
- Prior exposure to hospital billing is necessary.
- Candidates must be comfortable working night shifts on a continuous basis.
- Knowledge of RCM, AR processes, or prior authorization work will be an advantage.
- Immediate joiners are preferred.
Key responsibilities
- Review account details before calling and verify claim status with payers through phone, IVR, or web portals.
- Update client systems with complete notes and supporting documentation so the insurance trail remains clear and auditable.
- Log actions taken after each call and carry out follow-up analysis for unresolved claims.
- Share correct product or service details with customers and examine available records such as authorizations, nursing notes, and other medical documents before making the call.
- Study explanation of benefits documents and use them to support claim discussions and follow-up activity.
- Evaluate receivables to identify reasons for underpayments, aging in A/R, and major denial patterns, then apply the right codes for denials and underpayments.
- Prepare, validate, and submit claims through AR systems, covering both electronic and paper claim workflows.
- Check patient bills for completeness and correctness and collect any missing information needed for processing.
Perks and benefits
- Compensation follows industry standards.
- Two-way cab facility is provided.
- Dinner allowance is included.
Additional information
If interested, candidates may share their CV at pinki.jha@corrohealth.com or contact 8368378655.
About the company
CorroHealth was formed through the integration of multiple organizations focused on broad clinical revenue cycle solutions. Its platform combines capabilities across domestic middle revenue cycle services, global delivery in the US and India, emergency documentation technology, advanced coding solutions, utilization and case management, AI-enabled services, and autonomous coding offerings.