Appointment Setter

About the Role

Blu Sky BPO is seeking energetic Cold Callers and Appointment Setters with confidence in speaking over the phone and expertise in sales. This position involves engaging prospective clients in the United States, generating interest, handling objections effectively, and scheduling legitimate appointments for our clients' sales teams.

Blu Sky BPO is a US-registered Virtual Assistant and BPO company with its main operational office located in Bahria Town, Phase 7, Rawalpindi. The company specializes in various services including sales, customer support, administrative functions, digital marketing, and back-office processes for US-based businesses.

Key Responsibilities

• Initiate outbound calls to prospective customers within the US market
• Confidently introduce and explain company services, clearly conveying their value
• Analyze potential customers' needs and identify qualified prospects
• Schedule appointments for sales representatives and clients
• Adhere to approved scripts while maintaining natural and engaging communication
• Manage objections professionally to retain prospect interest
• Conduct timely follow-up calls with interested customers
• Maintain detailed and accurate records within the CRM including call notes, lead data, and appointment specifics
• Consistently achieve daily call and appointment targets
• Collaborate with team leaders, quality assurance, and sales teams to ensure alignment
• Uphold a professional demeanor representing both the company and its clients positively

Qualifications and Skills Required

• Previous experience in cold calling, appointment setting, telesales, or outbound sales is essential
• Mandatory experience working with customers from the US market
• Proficient English communication skills with clear pronunciation and a neutral or easily understandable accent
• Strong abilities in persuasion, negotiation, and managing objections
• Comfortable engaging with business owners, decision-makers, and customers
• Focused, disciplined, energetic, and resilient with a goal-driven mindset
• Experience using scripts, CRM software, dialer systems, and meeting performance benchmarks
• Capable of independent work while maintaining accountability to the team
• Prior experience in fields such as real estate, BPO, call centers, lead generation, or service sales will be advantageous

Work Environment and Schedule

• Location: On-site at Bahria Town, Phase 7, Rawalpindi or remote
• Work Hours: 8:00 PM to 5:00 AM
• Work Days: Monday through Friday with occasional Saturday work depending on business needs
• Remote workers must have a reliable computer or laptop, stable high-speed internet, power backup, professional headset, and a quiet workspace free from distractions

Additional Information

The company offers a professional workplace, opportunities for growth based on performance, training, and the chance to operate on international campaigns.