Administrative Coordinator

About Kerr Industries

Kerr Industries specializes in upfitting new vehicles primarily for police and emergency services and holds the largest market share in North America for police vehicle modifications. Established in 1952, it operates across Texas, Chicago, Michigan, and Oshawa, and emphasizes innovation, creativity, and commitment to customer satisfaction.

Position Overview

The Administrative Coordinator will play a crucial role in managing work orders and coordinating vehicle logistics to ensure smooth operations. This role requires meticulous attention to managing multiple priorities with efficiency and clear communication across technical staff, vendors, customers, and internal teams.

Key Duties and Responsibilities

• Manage and monitor the creation, review, prioritization, and completion of work orders with high accuracy.
• Coordinate vehicle scheduling, dispatch, transport, and delivery logistics effectively.
• Track vehicle availability, maintenance, status updates, and service timelines.
• Maintain comprehensive and accurate documentation related to work orders and vehicle movements.
• Communicate regularly with the sales team to update vehicle statuses and support report generation.
• Proactively anticipate operational challenges and introduce solutions to minimize disruptions.
• Support compliance with company policies, safety standards, and procedures.
• Work closely with Production and Quality Managers conducting interim and final inspections on upfitted vehicles.
• Identify and recommend improvements in workflow and operational efficiency.

Qualifications and Skills

• Experience in managing work orders, operations coordination, or customer service roles.
• Basic accounting knowledge is beneficial.
• Proficiency with Microsoft Office suite.
• Strong organizational and multitasking skills with exceptional communication abilities.
• Ability to work independently and collaboratively within a team environment.

Key Attributes

• Highly organized with a focus on accuracy in documentation.
• Detail-oriented, able to detect errors and inconsistencies before impacting operations.
• Adept at learning new systems and processes quickly with minimal oversight.
• Effective prioritization and time management in a dynamic and fast-paced setting.
• Strong interpersonal skills to build positive relations across departments and with customers.
• Self-motivated with initiative to seek continuous improvements and resolve issues proactively.

Success Indicators

• Accuracy and timeliness in work order processing and documentation.
• High satisfaction levels among stakeholders due to clear communication and follow-up.
• Ongoing enhancements in workflow efficiency and process management.
• Reliable prioritization and independent management of tasks.

Compensation and Benefits

• Annual salary ranging from $52,000 to $56,000, commensurate with experience.
• Health, dental, and vision coverage included.
• Paid vacation entitlement.

Equal Opportunity and Accommodations

Kerr Industries is dedicated to fostering a discrimination-free workplace that respects diversity and equality. Employment decisions are merit-based and comply with applicable legislation including the Ontario Human Rights Code. Accommodations throughout the recruitment process are provided for applicants with disabilities as per the Accessibility for Ontarians with Disabilities Act (AODA).

Note

Only candidates selected for interviews will be contacted.