Administrative Assistant II

About the company

Pathward is a mission-driven financial services organization focused on expanding access, inclusion, and economic opportunity. The company promotes a collaborative and diverse culture, with talent based across several U.S. locations and a hybrid workplace model for many roles. Its purpose is to remove obstacles created by conventional financial systems by delivering secure, responsible, and high-quality financial products that help people and communities move forward. The team values humility, ambition, and thoughtful decision-making, which support ongoing learning and improvement.

About the role

The Administrative Assistant II position is an onsite role in Franklin, Tennessee. It supports managers and teams by keeping day-to-day operations organized, communication flowing, and administrative work on track. The role covers calendar coordination, travel planning, document handling, office support, data review, reporting, and assistance with executive events. It may also include office operations tasks such as space planning, supplies, vendor coordination, and compliance-related support. This is a hands-on position for someone who is organized, adaptable, and comfortable handling multiple priorities in a fast-moving environment.

Responsibilities

• Coordinate calendars for managers and team members, including meetings and appointments.
• Arrange travel details such as transportation and lodging.
• Use Microsoft Office tools to help prepare presentations, reports, and business correspondence.
• Respond quickly to incoming requests and work to resolve issues in a complete and efficient manner.
• Complete routine administrative work including scanning, faxing, copying, and filing.
• Support research efforts and analyze data to assist with decisions.
• Draft reports and recommendations from analytical findings.
• Help plan and run onsite leadership events, ensuring smooth logistics and communication.
• Assist with office operations, including space planning, supply ordering, and vendor management.
• Maintain administrative compliance and contribute to an organized office setting.
• Work with internal teams and outside partners to improve workflow and coordination.
• Take on other duties as needed to support business goals.

Requirements

• At least 2 years of relevant administrative experience.
• High school diploma or an equivalent qualification.
• Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience using an expense management platform such as Concur.
• Good organizational and time management abilities.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities and shift between tasks effectively.
• Strong attention to detail and practical problem-solving ability.
• Comfortable working both independently and as part of a team.

Perks and benefits

• Medical, dental, and vision insurance coverage.
• 401(k) retirement plan with employer matching.
• Life insurance and disability coverage.
• Paid time off and company holidays.
• Training and professional growth opportunities.
• Flexible working arrangements within the hybrid model.
• Wellness programs and support resources.
• An inclusive workplace culture.

Equal opportunity

Pathward is committed to fair hiring and an inclusive workplace. Employment decisions are based on qualifications, merit, and business needs, and the company welcomes applicants from all backgrounds, including those protected by race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, veteran status, and other protected characteristics.

Additional information

This is a full-time onsite position based in Franklin, Tennessee. The role involves supporting leadership, coordinating events, and assisting with office administration in a collaborative environment. A proactive mindset, strong organization, and the ability to handle varied responsibilities are important for success.