Accounts Receivable Specialist

About Keelings

Keelings is a completely Irish-owned family-run enterprise dedicated to delivering fresh produce. Operating throughout Ireland, the UK, and Europe, the company grows, sources, and supplies premium fruits and vegetables. Its achievements stem from a foundation of innovation, sustainability, and robust partnerships, driven by committed employees.

Purpose of the Role

The role involves managing designated accounts with professionalism and efficiency to achieve excellent outcomes for customers both internally and externally. Key responsibilities include ensuring the prompt collection of funds from specified debtor accounts to optimize cash flow and minimize risks associated with bad debt.

Key Responsibilities

• Oversee comprehensive collection activities for critical debtor accounts spanning various retail groups and independent customers, aiming for timely payment and reducing outstanding debts.
• Weekly reconcile debtor accounts to keep customer balances accurate, identify any inconsistencies, and promptly resolve issues.
• Verify customer portal data to confirm invoicing, credit notes, and payment records are correct, facilitating timely settlements and resolving discrepancies.
• Manage daily cash receipt processing and allocation, ensuring accurate postings to customer accounts.
• Address customer queries by supplying necessary invoices, statements, and support documents, while ensuring credit requests are properly reviewed and approved.
• Import and validate sales batches from the warehouse management system (KBS) into the SUN financial platform, safeguarding data integrity.
• Coordinate weekly and monthly direct debit collections, ensuring payments are correctly processed on schedule.
• Complete weekly and month-end debtor closing tasks, including statement preparation, ledger reconciliation, and reporting.
• Monitor debtor account performance and participate in regular review meetings with team leadership to prioritize collection efforts and escalate high-risk accounts.
• Collaborate closely with the Commercial team to resolve disputes, deductions, and complex account issues to secure timely payments.
• Submit overdue account reports to the Credit Insurance Company in compliance with company protocols and policies.
• Cross-train within the Accounts Receivable team to provide comprehensive ledger support, enhance team adaptability, and maintain coverage during absences.
• Assist the finance department with additional accounts receivable functions and administrative tasks as necessary.

Performance Measures

• Ensure customers comply with agreed credit terms and pay on time.
• Promptly resolve queries to enable efficient collection of payments.
• Work proactively to decrease the company’s bad debt exposure.

Skills and Qualifications

• Proficient in Excel with prior credit control experience and strong telephone communication skills.
• Experience working in a high-volume, fast-paced environment involving cash collection and inquiry resolution.
• At least two years’ experience in Credit Control is advantageous.
• Self-motivated with the ability to work independently.
• Strong customer orientation coupled with excellent attention to detail.
• Outstanding communication skills and confident phone manner.
• Capability to multitask efficiently to cope with a dynamic workplace.

Benefits

• Employee discounts at the Keelings Farm Shop and subsidized canteen facilities.
• Complimentary onsite parking with access to electric vehicle charging stations.
• Participation in wellness initiatives including wellness week activities.

Company Values

• People Matter
• Teamwork
• Integrity
• Passion for Achievement

Inclusion & Diversity

Keelings values diverse perspectives and knowledge among colleagues. The company is dedicated to building a diverse and inclusive workplace where each individual can share their unique experiences and feel a strong sense of belonging. Applications from all cultural and ethnic backgrounds are encouraged.

Reasonable Accommodation

Applicants requiring reasonable accommodation during the recruitment process are invited to notify the recruitment team.

Recruitment Process

• Initial CV submission followed by acknowledgment.
• Phone screening interview.
• First in-person or virtual interview.
• Second interview round.
• Communication of outcome and feedback.