Accounts Receivable Specialist

About the company

Sutherland is an international business and digital transformation company that helps organizations improve customer experiences across the full client journey. With more than 35 years in the industry, the company combines deep domain knowledge with proven optimization methods and a mix of in-house and partner tools to support growth, efficiency, and productivity. Its capabilities span cognitive AI, intelligent automation, advanced analytics, and digital services, and it works with leading brands in healthcare, insurance, banking and financial services, communications, media and entertainment, technology, travel and logistics, and retail. The organization is also backed by 212 unique inventions tied to patent grants in the US and UK and has a global workforce of 40,000 delivering tailored solutions at scale.

Role overview

This position focuses on managing the full accounts receivable function, with responsibility for billing, collections support, reconciliations, and cash application. The role requires strong accuracy, coordination with internal teams and customers, and consistent adherence to accounting controls and service-level expectations.

Key responsibilities

• Oversee the complete accounts receivable process to ensure transactions are handled accurately and on time.
• Apply customer payments, clear unapplied cash, and reconcile related accounts.
• Prepare and manage customer billing and invoicing so that invoices are generated correctly and within schedule.
• Complete customer, bank, and AR reconciliations while resolving any payment mismatches.
• Track aged receivables, follow up on overdue balances, and assist with collection efforts when needed.
• Look into billing disputes and work with internal teams and customers to close them out.
• Assist with month-end and year-end closing, including reporting and reconciliation work.
• Maintain compliance with accounting standards, internal controls, and SLA commitments.
• Suggest improvements that can increase the efficiency and accuracy of AR processes.

Required profile

• Candidates should have 4 to 8 years of experience in accounts receivable.
• Hands-on exposure to cash application, billing/invoicing, and the end-to-end AR cycle is required.
• Working knowledge of customer reconciliations, unapplied cash, deductions, and dispute handling is important.
• The role is for office-based work.
• Flexible shift availability is needed.

Eligibility

This opportunity is open to any graduate with the relevant accounts receivable experience.

Important notice

Sutherland states that it never requests money or any favors in exchange for job opportunities. Any suspicious activity should be reported to TAHelpdesk@Sutherlandglobal.com.