Account Strategist, Commerce - Mid-Market Sales at Google Customer Solutions

About the Role

At Google Customer Solutions, businesses of all sizes leverage unparalleled advertising tools to grow in an evolving marketing landscape. This role calls for a passion for sales, deep understanding of digital media, and dedication to elevating customer success. You'll act decisively like an owner, quickly adapting through change, and creatively delivering significant outcomes for Google and clients alike. Building trusted rapport with customers by identifying their business needs and translating them into impactful solutions to achieve ambitious goals is key. Working collaboratively with sales teams, you'll help shape the future of advertising in the AI-era, positively impacting millions of businesses and users.

Responsibilities

• Manage a portfolio of client businesses and gain a thorough understanding of their challenges, marketing goals, and success indicators.
• Acquire detailed knowledge of Google’s advertising products and how to leverage them to support diverse marketing objectives.
• Cultivate strong relationships with customers or agencies as a trusted advisor, uncovering growth opportunities, developing multi-quarter strategic plans, and advocating product best practices to expand their business with Google.
• Work collaboratively within the team and across departments to implement strategies and ensure delivery against goals.
• Develop and articulate perspectives to scale products, refine processes, align priorities, and support customer expansion efforts, contributing to overall team success.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• At least 2 years of professional exposure in sales, business development, advertising, account management, marketing, or consulting.
• Preferred experience includes 2+ years in digital advertising, consultative sales, business development, or digital marketing within India, working with advertisers, agencies, or clients.
• Skilled in strategically evaluating and addressing customer needs through consultative sales techniques, including effective questioning, objection handling, investigative analysis, and engaging selling.
• Ability to craft compelling narratives and employ storytelling as a tool for engagement.
• Strong strategic thinking to handle complex issues and formulate actionable recommendations.
• Willingness to travel up to 10-20% of the time for client meetings.

Additional Information

Candidates may select a preferred working location from Gurugram, Haryana; Bengaluru, Karnataka; or Mumbai, Maharashtra.

Google is an equal opportunity employer embracing diversity and inclusion. We comply with all applicable laws regarding employment equity and provide accommodations for applicants with disabilities upon request.