Account Manager (German Speaking)

About the company

Make is a visual automation platform that helps people design, connect, and automate tasks, workflows, apps, and systems without writing code. The company is based in Prague, Czech Republic, and has teams across the USA, UK, Germany, France, Canada, India, Chile, and other regions.

Role overview

This position sits within the EMEA Sales organization and focuses on the DACH mid-market. The role is built for a sales professional who enjoys outbound hunting, opening new conversations, building pipeline from the ground up, and closing net-new business in a competitive space.

The approach is land-first rather than traditional account management. The Account Manager is responsible for winning the initial deal, while a Value Engineer supports adoption and use-case expansion. The Account Manager then continues mapping the account, engaging additional stakeholders, and converting growth opportunities into more revenue.

In addition to winning business, the role has a market-leading element. As DACH is Make’s second-largest market, this person will help shape the mid-market strategy and coordinate with the broader go-to-market team, including other Account Managers, Value Engineers, Partner Account Managers, and BDRs, to execute a shared plan.

Key responsibilities

• Own the full new-business cycle for DACH mid-market accounts, from prospecting and qualification through to closing.
• Develop and maintain a strong self-generated pipeline through outbound activity and structured territory planning.
• Manage a disciplined sales process with solid qualification, defined next actions, and reliable forecasting.
• After the initial win, engage additional contacts and decision-makers across the customer organization.
• Work closely with Value Engineers, who support adoption and uncover new use cases, and turn that growth into commercial expansion.
• Position Make as an enterprise platform for AI transformation across operations, revenue, and IT teams.
• Serve as a strategic lead for the DACH mid-market by defining priorities and segment direction.
• Coordinate other AMs, Value Engineers, Partner Account Managers, and BDRs around a common plan to win the segment.
• Bring customer and market insights back to Product and GTM teams.
• Deliver consistently against targets for both new business and expansion.
• Operate with strong ownership, initiative, and a builder mindset in a fast-paced environment.

Requirements

• At least 5 years of B2B SaaS sales experience, ideally with a background in building a new market or focusing heavily on net-new logo acquisition.
• Demonstrated ability to prospect effectively and close new business, not only manage an existing customer base.
• Strong knowledge of MEDDIC or a comparable sales framework, with disciplined qualification, forecasting, and deal execution.
• Comfort working with complex accounts that involve multiple stakeholders.
• Native-level German and fluent English.
• Good understanding of DACH business culture and buying behavior.
• Ability to thrive in a high-intensity, startup-style environment.
• Self-directed and accountable, with comfort working remotely from the Munich hub into the wider market.
• Curious, practical, and interested in automation and AI.
• Strong communication skills and a customer-first approach.
• Hands-on experience using AI tools and the ability to discuss technical workflows and automation use cases.

Perks and benefits

• Restricted stock units in a fast-growing company.
• Annual bonus.
• International team representing 42 nationalities.
• Learning and development support, including online language learning, professional courses, conference tickets, other training options, and 2 company learning days per year.
• Notebook or MacBook provided.
• 28 days of vacation.
• 10 care days to look after loved ones.
• Additional parental leave of 3 to 6 months.
• RSUs for a newborn child.
• Team events, parties, and company gatherings several times a year.
• Flexible working hours and home office option.

Culture and values

The company emphasizes working well together through direct feedback and open debate, aiming for stronger outcomes as a team. It also prioritizes customer impact, craftsmanship, focus, and speed, while encouraging ownership, adaptability, and a fast-moving mindset.

Equal opportunity

Make welcomes applicants from all backgrounds, identities, abilities, and experiences. Hiring decisions are based on qualifications, skills, merit, and business needs, with zero tolerance for discrimination or harassment.

Accessibility and candidate notices

Accessibility and candidate notices were mentioned in the source, but no additional details were provided.