Account Manager

Overview of G2

G2 is recognized as the largest and most reliable software marketplace globally, dedicated to empowering businesses through real user insights to enhance decisions and strategies. We have integrated with Capterra, SoftwareAdvice, and GetApp to form the leading data source for software insights, servicing over 200 million annual visitors and providing 6 million verified reviews. Our mission is to revolutionize the B2B software industry by becoming the most trusted data platform in the AI era.

About the Company Culture

At G2, our culture is driven by our PEAK values: Performance, Entrepreneurship, Authenticity, and Kindness. We foster a supportive global team environment that celebrates diversity and inclusion, supported by employee resource groups and philanthropic programs like G2 Gives.

Role Summary

The Account Manager will focus on cultivating sustained client relationships by delivering tailored solutions that align with clients’ financial and service goals. You will lead renewal initiatives, upselling, and cross-selling efforts, demonstrating how G2’s offerings enable marketing and sales teams to enhance brand presence and generate demand.

Key Responsibilities

• Manage renewal processes for existing clients, fostering upselling and cross-selling opportunities.
• Drive revenue by aligning G2 solutions with client objectives.
• Negotiate contracts to maximize profitability.
• Develop detailed sales strategies customized for each client’s objectives and growth plans.
• Expand your book of business by prospecting and educating customers on G2’s product suite, focusing on retention and revenue growth.
• Maintain client relationships through proactive outreach and trust-building, particularly with executive stakeholders.
• Deliver clear and impactful presentations, both virtually and onsite, integrating G2 solutions into client strategies.
• Manage multiple accounts emphasizing multi-threading to penetrate new teams with G2 products.
• Support onboarding and ongoing partnership maintenance to ensure long-term success.
• Coordinate with internal teams such as Customer Success Managers, Solutions Consultants, and Support to ensure exceptional customer experiences.

Minimum Qualifications

• For mid-market clients, 4+ years of quota-carrying sales experience; for SMB, 2-4 years is expected.
• Experience managing an established client portfolio.
• Proven success in meeting or exceeding sales targets in a B2B sales environment.
• Previous work in software, technology, or digital marketing sectors.
• Excellent presentation and communication skills.
• Strong rapport-building abilities and collaboration skills.
• Negotiation expertise with a client-focused approach.
• Capability to learn quickly and operate independently in a dynamic, fast-paced setting.

Location and Client Base

This role is based in Bengaluru, India, supporting global customers across Americas (AMER), Europe Middle East Africa (EMEA), and Asia-Pacific (APAC) regions.

Compensation and Benefits

G2 offers a transparent and equitable compensation structure, aligned with individual performance and market standards. Our benefits include flexible working arrangements, aligned time off, maternity/paternity leave, sabbaticals, and more, designed to support employee well-being.

Diversity, Equity, and Inclusion Commitment

We maintain an inclusive hiring process that values diversity across ethnicity, gender, age, disability, and more. We welcome applicants regardless of background or identity.

Applicant Privacy and AI Use

G2 utilizes AI technology to assist in recruitment by screening and evaluating candidates while ensuring that final decisions are made by humans. Candidates may opt out of AI-assisted review without penalty. Details on data handling are provided in our Applicant Privacy Notice.