Account Manager at Milk Chocolate Property
Sydney, New South Wales, Australia · Full Time
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- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
At Milk Chocolate Property, our mission is to simplify property ownership by offering Australians customized solutions and expert guidance for buying and managing properties with ease. We provide end-to-end services that include research, planning, purchase, construction, upgrades, and management for investment and family homes. Our multidisciplinary team includes sales, economists, property advisers, agents, builders, project and property managers, engineers, data scientists, and product specialists. As an Account Manager, you will significantly contribute to sales growth and develop lasting client relationships.
Key Responsibilities
- Handle the sales cycle for new leads, managing inbound and warm outbound communications via calls, emails, and messages across purchasing, projects, and property management sectors.
- Assess and qualify leads to schedule appointments with technical experts responsible for closing sales.
- Serve as the primary contact for referral partners and all sales-related inquiries.
- Collaborate closely with sales, marketing, and customer success teams to enhance and optimize processes.
- Work alongside the Marketing Manager to improve messaging and lead quality as a front-line salesperson.
- Upsell follow-on services to existing clients and perform post-service follow-up engagements.
- Keep track of market trends and competitor activity to support strategic business decisions.
- Consistently meet and aim to exceed sales goals and key performance indicators established by management.
Required Qualifications & Skills
- At least two years of sales experience focused on service-based relationship building and management.
- Excellent interpersonal communication and negotiation skills.
- Proficient in software such as Google Suite, Klaviyo, JustCall, TimelinesAI, Pipedrive, and Claude Cowork.
- Capable of working independently and taking initiative.
- Demonstrated ability to develop vague concepts into actionable plans and see them through to completion.
- Strong organizational skills with keen attention to detail.
- A proactive problem-solving mindset and a strong customer service orientation.
Additional Information
Applicants are encouraged to apply even if they do not meet every criterion perfectly. Milk Chocolate Property partners with Hatch to facilitate this recruitment process. Note that employment will be with Milk Chocolate Property.