Account Executive (Vancouver)

About Fresha

Fresha is an AI-driven business platform built for the beauty, wellness, and self-care sector. It supports a wide range of businesses, including salons, barbers, spas, medspas, fitness studios, and health practices.

The platform is relied on by millions of consumers and businesses around the world and is used by more than 140,000 businesses and 450,000 stylists and professionals. To date, it has handled over 1 billion appointments.

Headquartered in London, United Kingdom, Fresha operates through 15 offices across North America, EMEA, and APAC. Its marketplace helps customers find, book, and pay for local beauty and wellness services, while businesses use its all-in-one software and fintech tools to manage operations end to end.

The ecosystem supports appointment scheduling, point-of-sale, customer record management, marketing automation, loyalty, product inventory, team coordination, and other day-to-day business needs. It also helps partner businesses grow through online bookings, automated marketing, mobile apps, and integrations with major platforms such as Instagram, Facebook, and Google.

Role overview

Fresha is hiring an entrepreneurial and results-oriented Account Executive to join its commercial team in Vancouver. The position owns the complete sales journey, from lead generation and outreach to deal closure, with a focus on helping beauty and wellness businesses grow through Fresha’s platform.

This is a high-impact opportunity for someone who enjoys working in a fast-moving environment, building relationships from the ground up, and consistently working toward ambitious targets.

Key responsibilities

• Manage a high-volume pipeline from initial prospecting through to closing
• Drive new business through outbound activity such as calls, emails, and walk-ins, as well as inbound leads
• Deliver efficient, customized product demonstrations that clearly show value
• Close opportunities quickly while still delivering a strong customer experience
• Identify the pain points of small and medium businesses and present Fresha as a growth-focused solution
• Develop trust with owners and key decision-makers
• Consistently achieve and outperform monthly targets and activity expectations
• Keep the CRM pipeline organized and forecasting accurate
• Share market feedback that can help improve messaging and product direction
• Take on additional duties as needed to support the team and business goals

Requirements

• At least 2 years of experience in SMB sales, business development, or account executive positions
• Demonstrated success in meeting or surpassing quota in a fast-paced sales environment
• Strong ability to prospect and close, with comfort managing the full sales cycle independently
• A proactive hunter mindset paired with confidence in consultative selling conversations
• Excellent verbal and written communication skills, particularly with small business owners
• Strong organizational skills and the ability to manage multiple opportunities simultaneously
• Comfort operating in a high-energy, target-driven setting
• Bonus exposure to SaaS, marketplace, or payments businesses
• Bonus experience or familiarity with beauty, wellness, or local services industries
• A competitive, growth-oriented, self-starting, and curious approach to work
• Willingness to be coached, improve regularly, and thrive in an early-stage environment

Interview process

• Screen call with a Talent Team member, lasting 30 minutes
• Skills and experience interview with a commercial leader, lasting 45 minutes
• Culture fit conversation with the General Manager, lasting 30 minutes
• Presentation interview with the Commercial leadership team, lasting 60 minutes

The company aims to complete interviews and share feedback within 2 weeks. Applications are reviewed manually, and while the target is to assess them within 7 days, this may occasionally take longer due to high volume.

Inclusive workplace

Fresha is committed to building an environment where people from all backgrounds feel welcome, respected, and empowered to contribute. All candidates are considered fairly, and the company does not discriminate on the basis of race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other protected characteristics applicable in the hiring location.

If you need accessibility support during the interview process or after joining, you are encouraged to share your requirements so accommodations can be arranged.

The company may use AI tools to help with parts of the recruitment process, such as reviewing applications, analyzing resumes, or checking responses for consistency and verification signals. These tools support the hiring team but do not replace human judgment, and final decisions are made by people.

Compensation and benefits

The compensation for this role is $100K to $120K OTE.

• 25 days of flexible leave, encouraged to be used for work-life balance
• Pension plan with up to 5.95% employer match
• RRSP with 3% employer matching contributions
• Health insurance fully covered by Fresha
• Wellness products and services through Perkbox
• Free counseling support

Candidate fit

Fresha especially values people who enjoy energetic, high-reward sales environments, take ownership of their number and pipeline generation, and prefer steady closing over occasional wins. The team also values people who balance speed with quality, support others while staying competitive, act on feedback, and bring genuine curiosity to understanding customers and their businesses. The company is looking for people excited to be part of an early-stage, fast-scaling team where they can have meaningful influence on what gets built next.

Opportunity statement

Fresha welcomes applicants who are eager to learn and grow, even if they do not meet every listed requirement. Passion and potential are valued alongside experience, and the company aims to provide the support needed to help new team members succeed.