Virtual Event & Occasion Planner

About BKY-Strategies

BKY-Strategies is a travel-centered company dedicated to helping clients plan exceptional vacations, cruises, and special events. The organization values personalized customer care and offers employees a flexible, remote work setting within a collaborative and growth-oriented culture. Their focus is on client satisfaction and ongoing professional development, welcoming individuals who are enthusiastic about travel and creating memorable experiences for others.

Role Overview

The Virtual Event & Occasion Planner role is an entry-level, fully remote opportunity centered on assisting clients with their travel planning needs, including vacations, cruises, and special travel occasions. The position blends customer service, travel planning, and itinerary coordination while managing ongoing support throughout the booking process. No prior experience in the travel industry is needed, making this an attractive position for those starting a career in travel or customer service.

Key Responsibilities

• Support customers in organizing vacations, cruises, resorts, flights, and various travel packages.
• Offer courteous and professional assistance via phone, email, and messaging platforms.
• Help clients navigate booking options and respond to inquiries about travel.
• Investigate destinations, promotions, and travel offerings that align with client interests.
• Verify travel itineraries, payment schedules, and essential travel documents.
• Address straightforward booking and account questions promptly.
• Maintain ongoing, clear communication throughout the customer's planning journey.
• Use travel booking and customer support systems to handle reservations and updates.
• Foster strong client relationships by delivering high-quality service.

Requirements

• Prior experience in travel or customer service is not required.
• Effective verbal and written communication abilities.
• A positive, client-centered mindset with solid interpersonal skills.
• Basic computer skills and openness to learning new software and travel booking tools.
• Strong organizational capabilities with attention to detail.
• Self-motivated with the ability to work independently in a remote setting.
• Genuine passion for travel and helping people create lasting memories.

Benefits

• Work fully remotely with flexible working hours.
• Great starting opportunity for entry-level applicants.
• Competitive compensation based on commission.
• Access to industry-specific travel discounts and perks.
• Continuous training and opportunities for career advancement.
• A supportive and collaborative team environment focused on travel.
• A pathway to build a meaningful career in the travel sector.

Equal Opportunity Employer

BKY-Strategies embraces diversity and inclusion in its hiring practices. All qualified candidates will receive consideration regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status defined by law.