Vice President, People & Culture - Corporate and Enablement

About the Role

As Vice President of People & Culture for Corporate and Operations at H&R Block, you will oversee People & Culture generalist partnerships across Marketing, Finance, Legal, and People & Culture departments. Your focus will be on supporting the Block Next strategic initiative designed to strengthen the core business, speed up growth, and modernize enterprise operations. You will translate business goals into organization design, leadership development, workforce planning, and talent management approaches that promote clarity, agility, and accountability across teams.

Serving as a strategic advisor to senior leaders, you will align business priorities with performance standards and leadership effectiveness, while fostering a High-Performing Connected Culture characterized by clear expectations, consistent feedback, collaborative relationships, and accountability. You will lead two direct reports: the P&C Enablement & Execution Director, responsible for cross-functional coordination within P&C, and the Generalist Director, who manages two People Business Partners supporting the business.

Key Responsibilities

• Provide strategic People & Culture partnership for enterprise functions including Marketing, Finance, Legal, and People & Culture, ensuring alignment of talent strategies and organizational plans with business priorities.
• Collaborate with executive leaders to define leadership expectations, talent objectives, succession planning, and performance management aligned with company purpose and outcomes.
• Support organizational design, operational effectiveness, and change management through reviews of org structures, role definitions, decision rights, and supporting communication in transformations and reorganizations.
• Coach leaders to enhance team performance through improving leadership dynamics and practices such as clarity, connection, feedback, and accountability.
• Develop and implement talent plans encompassing headcount management, critical role identification, succession, capability development, and consistent performance calibration based on company behaviors.
• Direct cross-functional coordination of P&C operations, improving rhythm, ownership clarity, progress tracking, and execution of enterprise people priorities.
• Use data analytics, HR systems, and automation to provide insights for talent strategy and business results improvement.
• Partner with Legal to manage people-related risks, ensure adherence to compliance standards, and maintain scalable, culturally aligned policies.
• Set vision, priorities, and measurable goals for the P&C generalist and operations teams; lead and develop directors and business partners through feedback, delegation, and succession planning.
• Establish high-quality operational cadence including regular meetings, stakeholder reviews, talent assessments, and cross-team planning.
• Foster an environment focused on psychological safety, accountability, and continuous improvement.

Core Competencies

• Executive presence and influence, serving as a trusted advisor to senior leaders.
• Strong business acumen including understanding of product development, financial drivers, and risk compliance.
• Expertise in organizational and talent diagnosis with ability to identify root causes and recommend solutions.
• Proficiency in systems, data analytics, and HR technology to optimize scalable solutions and employee experience.
• Capabilities in leadership coaching, team facilitation, and conflict resolution.

Required Qualifications

• Minimum of 12 years progressive human resources experience including senior HR business partner/generalist leadership roles and advising executive leadership.
• Demonstrated success in leading and developing high-performing teams and leaders.
• Experience collaborating with Marketing, Finance, Legal and People & Culture functions to influence organizational design, workforce planning, leadership effectiveness, and performance management.
• Expertise managing or partnering with HR operations to coordinate cross-functional activities, improve execution rhythm, and drive organizational outcomes.
• Proven track record of leading transformational initiatives, culture advancement, organizational redesigns, and leadership effectiveness programs.
• Strong judgment and experience in employee relations, compliance, and mitigating people-related risk with effective legal partnerships.
• Bachelor’s degree or equivalent practical experience in HR, Business, Organizational Psychology or related field; advanced degree preferred. Experience leveraging people technology and analytics to enhance scalability and efficiency is highly valued.

Why Work at H&R Block

H&R Block is committed to providing support and confidence to clients and communities, leading the tax industry for over 70 years while evolving through its Block Next strategy that combines human expertise and digital innovation. The company fosters a high-performing, connected culture based on strong relationships and continuous learning. Employee well-being is supported through competitive compensation, comprehensive benefits, and resources that support life inside and outside work.