Technical Sales Engineer - Middle East & Africa

About Acre Security

Acre Security is a pioneering company focused on advancing security technologies. Since 2012, the company has innovated in access control, visitor management, and intrusion software, serving organizations across more than 25 countries with smart, adaptable, and user-friendly security solutions.

Role Overview

The Technical Sales Engineer will be part of the Pre-Sales team, working remotely from the UAE to support the Middle East and Africa regions. This role involves collaborating with regional sales teams and partners, providing technical expertise throughout each phase of the sales process, and designing customer-focused security solutions.

Key Responsibilities

• Partner with sales teams and channel partners to offer technical support during sales cycles.
• Develop, present, and demonstrate Acre's security solutions tailored to customer requirements.
• Establish and maintain trusted relationships with customers, partners, and internal stakeholders across the designated territories.
• Lead product demonstrations, manage Proofs of Concept (PoCs), and facilitate customer evaluations.
• Prepare technical documents including quotations, proposals, requirements specifications, and integration designs.
• Conduct customer workshops to capture business and technical needs and assist in drafting Statements of Work for future deployment.
• Assist with customer IT questionnaires and provide technical advice throughout sales engagements.
• Represent Acre Security at industry events, trade shows, and partner meetings.
• Collaborate cross-functionally with Product Management, Marketing, and Customer Support to share insights on customer needs, market trends, and product improvements.
• Create and maintain technical demonstrations and materials for customer and partner use.

Required Qualifications and Skills

• At least 7 years of experience in technical sales engineering, solutions engineering, or technical pre-sales roles.
• Strong knowledge of Physical Access Control Systems (PACS), Video Management Systems (VMS), intrusion detection systems, or related security technology.
• Technical proficiency in networking, operating systems for workstations and servers, cloud platforms, and database technologies.
• Exceptional communication skills, both verbal and written, with the ability to clarify complex technical information to diverse audiences.
• Fluent in English; proficiency in Arabic is a plus.
• Experience using Acre Security’s product suite is preferred.
• A degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.

Benefits and Opportunities

• Be part of a disruptive company leading innovation in security technology.
• Collaborate with industry experts and innovators.
• Make tangible contributions to security solutions protecting organizations globally.
• Access career development through training, mentorship, and industry events.
• Receive a competitive salary with performance-based incentives and comprehensive benefits.

Additional Information

Acre Security is dedicated to fostering an inclusive workplace that values diversity. The company complies with data privacy regulations, retaining applicant information for up to 12 months unless otherwise required or consented for future opportunities.