Team Manager - West Lancashire Domiciliary Service

Role Overview

We are seeking a dedicated and compassionate Team Manager to join the West Lancashire Domiciliary Service within Adult Social Care at Lancashire County Council. This permanent, full-time position offers a salary range of 32061 to 36363 per annum based on full-time equivalency (37 hours/week). The role includes weekend, bank holiday, and on-call duties. On-call hours are between 20:00 and 08:00, supporting the community support team remotely from home for emergency response within the service.

Key Responsibilities

• Lead and manage the Supported Living Service team, ensuring high standards of care and support to adults with disabilities.
• Welcome individuals into their homes with a positive and friendly attitude, enhancing their daily routines.
• Provide essential support involving personal care, household management, finances, medication administration, and day-to-day assistance.
• Encourage and assist service users to engage in community activities, fostering social inclusion and wellbeing.
• Handle on-call responsibilities to respond swiftly to emergencies outside of regular hours.

Candidate Profile

• Demonstrated passion for improving the lives of service users through committed and caring support.
• Empathy and resilience to understand and effectively respond to complex and challenging behaviors.
• Strong communication skills to reassure and positively engage with individuals served.
• Motivated to persevere through difficult situations while maintaining a warm and encouraging demeanor.
• No formal health or social care background required; willingness to learn and complete training is essential.

Training and Development

The council offers comprehensive induction and mandatory training programs. Opportunities for career progression are available, including the chance to obtain a Qualifications and Credit Framework (QCF) qualification, equivalent to NVQ Level 3. The supportive management and positive team culture will aid your professional growth.

Additional Information and Benefits

• Salary: 32061 - 36363 per annum (full-time equivalent).
• Weekend and On-call Allowances: 33% increase on weekends, 50% increment for bank holidays, and an on-call payment.
• Annual leave of up to 32 days, plus 8 bank holidays and 2 additional statutory bank holidays.
• Benefits package including a public sector pension scheme with shared additional voluntary contributions (AVCs), discounts on various services, Medicash support, cycle to work scheme, Blue Light Card discounts, and more.
• Car ownership with business insurance is required, although exceptions may be considered for disabilities.
• This position is not available for international sponsorship.
• The post requires DBS clearance under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

How to Apply

Applicants are encouraged to submit a supporting statement demonstrating how they meet the role criteria. Informal confidential inquiries can be directed to Amanda Perrett at 01695 587433. Early closure of vacancy may occur if sufficient applications are received.