Supervisor II - Food & Beverage

Position Overview

The Supervisor II in Food & Beverage is responsible for ensuring seamless teamwork among staff to deliver outstanding service and meet guest requirements. Tasks include monitoring employee grooming and attire, conducting opening and closing duties such as preparation and cleaning of supplies and equipment, securing premises, and managing inventory with proper storage methods like FIFO. The role involves overseeing dining areas for guest safety and availability and handling maintenance requests.

Key Duties and Responsibilities

• Support management with recruitment, staff training, scheduling, performance appraisal, counseling, disciplinary measures, motivation, and coaching.
• Serve as an exemplar and initial contact point for policies that promote fair treatment and open communication.
• Comply with all organizational and safety protocols, promptly report accidents or hazards, and complete necessary safety training.
• Maintain a professional appearance and uphold confidentiality and protection of company assets.
• Greet and acknowledge guests warmly following company standards, anticipate their needs including assisting those with disabilities, and express sincere gratitude.
• Use clear and professional communication and foster positive working relationships among team members.
• Monitor adherence to quality standards and propose improvements to enhance efficiency, productivity, safety, and cost savings.
• Perform physical tasks such as standing, walking, lifting up to 50 pounds, bending, twisting, and navigating confined spaces as required.
• Carry out additional reasonable duties as assigned by supervisors.

Preferred Qualifications

• Educational attainment of high school diploma or G.E.D. equivalent.
• A minimum of 2 years’ experience in a related food and beverage role.
• At least 1 year of experience in a supervisory position.
• No specific licenses or certifications required.

Additional Information

Job Category: Food and Beverage & Culinary
Location: West Bay, Doha, Qatar
Schedule: Full time, onsite
Position Type: Non-management

Employer Commitment

The organization is committed to equal opportunity employment, embracing diversity across cultures, talents, and experiences. It prohibits discrimination on any protected ground including disability and veteran status in accordance with applicable laws.

About the Employer

St. Regis Hotels & Resorts represents a global standard of timeless elegance and pioneering spirit with over 50 luxury hotels worldwide. Renowned for impeccable style and tailored service pioneered since the early 20th century, the brand stands for a classic yet modern guest experience with signature butler services. Joining St. Regis offers a promising career path within a distinguished portfolio under Marriott International, encouraging personal growth, goal fulfillment, and engagement in an outstanding international team environment.