ServiceNow Developer (CSM & Supply Chain)
Hyderabad, Telangana, India ・ フルタイム
最初に応募しよう
- 経験
- 5–6 yrs
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 1時間前
- 作業モード
- 在任中
- 教育
- 卒業生であれば誰でも
- 資格
- Any graduate can apply for this opening.
- 再開する
- 応募必須
勤務地
仕事内容
About Arohak Technologies
Arohak Technologies, established in 2016, positions itself as a people-first organization focused on creating meaningful outcomes for clients and team members. The company emphasizes collaboration, positivity, productivity, and an empowered team culture, while also highlighting its commitment to diversity and gender equality. Its capabilities span software development, UX/UI, cloud solutions, IoT, mobile app development, cognitive AI, and wearables for enterprise use.
Role Overview
This role is for a ServiceNow Developer with strong practical experience in ServiceNow implementation and enhancement. The position is centered on Customer Service Management (CSM), supply chain-related workflows, enterprise integrations, and newer ServiceNow AI capabilities such as Agentic AI and Now Assist.
Responsibilities
- Build, configure, maintain, and support ServiceNow solutions across multiple modules, with primary focus on Customer Service Management.
- Create and improve workflows and platform components such as Flow Designer solutions, Business Rules, Client Scripts, UI Policies, Script Includes, and IntegrationHub integrations.
- Work with business teams to understand needs and convert them into practical, scalable ServiceNow implementations.
- Develop and sustain integrations with external applications using REST, SOAP, webhooks, MID Server, and IntegrationHub.
- Support supply-chain-oriented processes including customer case handling, order processing, fulfillment, logistics, and partner/vendor coordination.
- Implement and configure AI-driven ServiceNow features such as Now Assist, AI Search, Predictive Intelligence, Virtual Agent, and Agentic AI.
- Design automated workflows using ServiceNow AI and generative AI capabilities.
- Take part in code reviews, unit testing, release planning, and production support.
- Diagnose platform issues and resolve them while following ServiceNow recommended practices.
- Prepare technical documentation, solution blueprints, and knowledge base articles.
Requirements
- At least 6 years of hands-on ServiceNow development experience.
- Solid experience implementing and customizing Customer Service Management.
- Background supporting supply chain, order management, logistics, manufacturing, or customer operations processes.
- Strong working knowledge of Flow Designer, IntegrationHub, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, Catalog Items, Service Catalog, and Notifications.
- Good command of JavaScript and ServiceNow scripting.
- Experience working with REST APIs, SOAP APIs, webhooks, and third-party integrations.
- Practical exposure to Now Assist, generative AI features, AI Search, and Agentic AI solutions.
- Experience using ServiceNow Automated Test Framework.
- Strong analytical, troubleshooting, and communication skills.
Eligibility
Any graduate can apply for this opening.
Additional Information
The position is based in Hyderabad, India. The role is intended for a ServiceNow Developer for direct client requirements. The source lists an experience expectation of 6+ years, while the summary also mentions 4–5 years of hands-on ServiceNow development and implementation. No salary, stipend, notice period, start date, or application deadline was specified. No number of openings was provided.