Service Asset Specialist

About The Lottery Corporation

The Lottery Corporation powers Australia's largest lottery games and ranks among the world's top-performing lottery companies. Operating The Lott and Keno across every Australian state and territory except WA, the corporation has a history spanning over a century, dedicated to creating positive impacts through daily winning moments for customers, partners, retailers, and the community. Transitioning into a more agile and customer-focused entertainment company, The Lottery Corporation aims to be known as "Where Australia Comes to Play."

Role Overview and Responsibilities

• Manage the complete lifecycle of software and hardware assets, ensuring precise and dependable asset data throughout The Lottery Corporation.
• Handle software requests comprehensively from validating requirements to licensing, approvals, and final fulfilment.
• Collaborate with technology, procurement, finance, and security departments to maximize software utilization and manage costs effectively.
• Implement reporting, governance, and data quality initiatives to enhance transparency and facilitate informed decision-making.
• Lead continuous improvement efforts by automating processes, simplifying workflows, and enhancing user experience.

Candidate Profile and Expectations

• Possess experience in IT Asset Management, Software Asset Management, Service Management, or technology operations environments.
• Demonstrate strong analytical and problem-solving capabilities focused on precision, data quality, and operational excellence.
• Have experience with enterprise asset management platforms such as ServiceNow, Flexera, Snow Atlas, or similar tools.
• Exhibit the ability to build trusted relationships and communicate confidently with a diverse range of stakeholders across business and technology areas.
• Hold a customer-centric approach capable of balancing user needs with governance and commercial objectives.

Benefits and Company Culture

• Adopt a flexible work-life balance with hybrid working options and extensive leave entitlements under the 'flex for great outcomes' initiative.
• Participate in reward and recognition programs that celebrate contributions at all organizational levels.
• Access a robust learning and development platform designed to nurture your career growth.
• Enjoy opportunities for internal career progression, supported by a strong record of promoting from within—50% of roles filled in 2025 were by current employees.
• Experience a genuinely inclusive environment committed to diversity through initiatives like Gender Affirmation Support, employee networks, and various celebrations.
• Engage in community volunteering with financial matching for employee fundraising supporting registered charities.

Additional Information

The Lottery Corporation strives to maintain a workplace that is safe, respectful, and supportive. Applicants are encouraged to request accommodations to facilitate an accessible recruitment experience. The company respectfully acknowledges the traditional custodians of the lands related to its operations and honors the enduring connection of the First Peoples of Australia to these lands.

Note: The Lottery Corporation values applicant security and will never ask for payments or credit card information during recruitment. Verify job authenticity before sharing personal information.