Senior Manager - Supply Chain (North & West)

Role Overview

This leadership position focuses on managing comprehensive supply chain and logistics operations for the North and West zones. The role entails driving financial efficiencies, enhancing customer service, supporting internal supply chain processes, and fostering innovation within the traditional trade segment, specifically within FMCG beverages.

Key Responsibilities

• Oversee end-to-end dispatch operations for the designated zones while actively identifying opportunities to decrease costs.
• Monitor logistics expenditure at plant levels and implement measures for cost optimization.
• Lead initiatives aimed at controlling expenses related to product damage, expiry, and logistics.
• Drive improvements in freight efficiency and support the implementation of logistics strategies to enhance stock management and minimize operating expenses.
• Enhance customer service by managing warehousing and transportation to reduce depot out-of-stock incidents and achieve dispatch order delivery within 24 hours.
• Coordinate with plant dispatch units and sales management to ensure timely and accurate SKU availability and order fulfillment.
• Support supply chain efficiency by strengthening processes in supply planning, finished goods inventory control, dispatch and freight management, and warehouse optimization.
• Maintain direct dispatch rates from plants above 90% and ensure inventory freshness index remains above 85% through effective inventory oversight.
• Collaborate closely with procurement and operations teams for raw material planning and production coordination based on rolling forecasts.
• Monitor and remediate ageing and obsolete stock levels; manage stock transfers across plants and regions effectively.
• Establish governance frameworks and review mechanisms with plant dispatch teams; drive SAP system initiatives related to logistics and warehousing.
• Participate actively in monthly Sales & Operations Planning (S&OP) and demand planning sessions, offering business insights.
• Champion process innovation, continuous improvement, and development of best practices across logistics and warehouse functions.
• Foster cross-functional collaboration with procurement, operations, sales, and plant departments to enhance supply chain capabilities tailored for traditional trade channels.

Candidate Profile and Requirements

• Possess a master’s degree specializing in operations or supply chain management.
• Accumulate 6-7 years of experience within the FMCG sector, preferably in the beverage industry.
• Have a good understanding of logistics and warehouse operations practices.
• Be familiar with planning processes including Sales and Distribution (S&D) systems.
• Demonstrate strong negotiation skills and excellent interpersonal relations.