Senior Account Manager

Role overview

Dragonpass is looking for a Senior Account Manager to support a key global partnership. This position sits at the crossroads of account leadership, commercial planning, and relationship management, with strong exposure to senior internal and external stakeholders.

Dragonpass, established in 2005, operates a worldwide travel and lifestyle platform used by more than 40 million members. Its digital offering includes airport lounge access, Fast Track services, airport dining, travel experiences, and lifestyle benefits that improve the customer journey. The company works with financial institutions, payment networks, airlines, airports, and travel brands to grow loyalty and customer engagement across markets.

What the role involves

You will manage a major global client relationship and help advance a strategic partnership that is already in place. The role calls for a mix of strategic thinking and practical execution, with responsibility for commercial growth, client value creation, and cross-market coordination.

You will work with stakeholders across several regions to uncover new revenue opportunities, support partnership expansion, and deliver solutions that meet both client objectives and Dragonpass business goals. The role also includes leading business reviews, commercial discussions, and planning sessions while coordinating with teams across product, operations, finance, marketing, and leadership.

Experience required

Applicants must have relevant business development, partnership, or account management experience in airports, airlines, airport lounges, travel, loyalty programmes, or financial services partnerships. Candidates without industry-relevant experience will not be considered.

The company welcomes applications from people of all backgrounds and values transferable experience, potential, and different perspectives.

Additional information

This position offers strong visibility within the organisation and significant interaction with senior stakeholders. It is suited to someone who can combine relationship management with commercial ownership and who is comfortable working across multiple markets and cultures.