Senior Account Executive - Spanish-Speaking Retail SMB (Ireland, UK)

Role Overview

Join the retail SMB team as a Senior Account Executive focusing on Spanish-speaking markets in Ireland and the United Kingdom. This position involves engaging with entrepreneurs and growing merchants, typically with annual revenues up to $5 million, helping them harness Shopify's e-commerce and brick-and-mortar solutions to expand and optimize their businesses.

Responsibilities

• Proactively identify and engage merchants to understand their business objectives, challenges, and growth strategies, linking their needs to suitable Shopify offerings.
• Initiate high-volume outbound outreach via calls, emails, and social platforms to build and advance the sales pipeline.
• Balance outbound efforts with prompt qualification of inbound leads to sustain a robust long-term pipeline.
• Manage the entire sales process from initial contact through negotiation to closing deals, maintaining consistent pipeline health.
• Act as a trusted consultant, advising merchants on the comprehensive Shopify platform with practical commerce knowledge that fosters actionable outcomes.
• Stay current on Shopify product developments and the wider commerce market to provide relevant and credible guidance.
• Maintain disciplined use of CRM and sales tools to ensure pipeline accuracy, prioritization, and forecasting.
• Utilize and develop AI tools to reduce manual tasks, enhance learning, and improve sales effectiveness.

Qualifications

• Fluent Spanish and strong English proficiency to manage merchants across Spanish and Northern European markets.
• Proven success in closing sales within competitive environments, demonstrating effective execution.
• Comfortable with high-volume outbound prospecting and managing dynamic sales activities.
• Experienced in conducting complete sales cycles including discovery, recommendation, negotiation, and closure.
• Consultative communication style capable of quickly building trust and identifying genuine merchant needs.
• Resilient, adaptable, and proactive with outstanding organizational and time management skills.
• Familiarity with CRM platforms such as Salesforce and sales engagement tools.

Preferred Skills (Optional)

• Knowledge of commerce and SaaS sales experience.
• Exposure to retail or omnichannel sales environments encompassing POS and online store operations.
• Additional European language skills.

Desired Sales Traits

• Innovative mindset that improves and scales sales processes.
• Strong discipline in closing deals with urgency and rigor.
• Excellence in outbound sales techniques across multiple channels.
• Technical proficiency in sales discovery, impact quantification, and CRM hygiene.
• High execution intensity, resilience, and competitiveness.
• Proactive ownership and initiative.
• Ability to adapt and thrive in unpredictable, evolving environments.
• Experience collaborating with partners and co-selling.
• Competence in technically complex sales involving integrations like APIs and ERPs.

Working Environment

This role offers significant autonomy with expectations for high standards and fast-paced execution. It suits candidates who embrace responsibility, change, and continuous growth in a demanding workflow.

About Shopify

Shopify empowers entrepreneurs worldwide by providing scalable business solutions, supporting millions of merchants in 175 countries with over $1 trillion in total sales since inception.

Candidate Profile

• Passion for commerce improvement and entrepreneurial support.
• Commitment to rapid professional and personal growth.
• Ability to maintain performance under persistent high-speed work pace.
• Resilience and resourcefulness in ambiguous and shifting conditions.
• Critical thinking and strong opinions to influence outcomes.
• Proficient use of AI tools to optimize human-focused work.
• Appreciation and effective management of diverse perspectives and disagreements.
• Comfortable with digital-first work culture.