Secretary - Group Projects and General Services

About QNB Group

Founded in 1964 as Qatar's first locally owned commercial bank, QNB Group has grown into the largest banking institution across the Middle East and Africa. Operating in over 31 countries on three continents through subsidiaries and affiliates, the group supports around 20 million customers with more than 28,000 employees across 1,000 branches and an ATM network exceeding 4,300 installations. Renowned for financial strength and stability, QNB holds high ratings from Standard & Poor's (A), Moody's (Aa3), and Fitch (A+), and is recognized as the most valuable banking brand in its region. The bank actively participates in community initiatives sponsoring social, educational, and sporting activities.

Role Summary

The Secretary role primarily involves assisting the Senior Leadership Team with daily secretarial and administrative tasks, supporting them to ensure efficient operations and uphold QNB's esteemed reputation. Candidates must be highly organized, detail-oriented, and proactive in anticipating needs and suggesting improvements. Excellent interpersonal skills, positivity, team collaboration, sound judgment, and adaptability in managing workflows and priorities are essential. Professional communication, both written and oral, is required to maintain a courteous and polished image when engaging with clients and colleagues.

Key Responsibilities

• Provide comprehensive support to the Senior Leadership Team encompassing agenda management, travel arrangements, email and courier correspondence, preparation of documents, meeting materials, presentations, and general branch administration tasks.
• Coordinate effectively with different departments both within the branch and at the head office to ensure smooth communication.
• Organize detailed travel plans including flights, accommodations, transportation, and related materials for business trips.
• Manage complex schedules and calendars, arrange internal and external meetings including client engagements, senior management events, and video conferences, along with overseeing incoming and outgoing communications.
• Support arrangements for senior VIP visits by handling travel logistics and schedules at the head office.

Qualifications and Experience

• Bachelor's degree is required.
• At least five years of relevant work experience, including a minimum of two years acting in a similar executive support role.
• Demonstrated secretarial or personal assistant expertise within service-oriented environments, preferably in financial services.
• Proven experience managing demanding schedules of senior managers with extensive travel and team coordination responsibilities.

Documentation Requirements

• Applicants must submit their resume or CV.
• Copy of Passport or Qatar ID.
• Copy of Educational Certificate.