Sales Engineer

Overview

The Sales Engineer role merges technical sales expertise with customer interaction and service coordination to effectively promote liquid filling machines.

Key Responsibilities

• Understand customer needs and recommend the appropriate liquid filling equipment.
• Generate leads using calls, WhatsApp, email, social media, and other platforms.
• Prepare comprehensive technical quotations and proposals tailored to client requirements.
• Explain product specifications, operating features, and benefits to potential customers.
• Conduct demonstrations and technical presentations of products.
• Respond to technical inquiries with suitable solutions.
• Manage the sales process from inquiry through quotation, negotiation, and order finalization.
• Coordinate with production and design teams for customized machinery requests.
• Support the sales team during customer meetings and negotiations.
• Provide video-call assistance for basic technical queries when necessary.
• Maintain detailed customer information, follow-up records, and sales activity logs within ERP/CRM systems.
• Prepare reports on sales, inquiries, and follow-up actions.
• Build and sustain long-term relationships with B2B clients.
• Visit clients for technical discussions, product demonstrations, and requirement assessments as needed.
• Assist the service team by clarifying customer needs and machine application details.
• Contribute to production, machine testing, assembly, and technical tasks during free periods.

Candidate Profile

The ideal candidate should have an engineering or diploma educational background, possess strong communication and technical skills, demonstrate sales aptitude, and be eager to learn. Fresh graduates with good communication and technical abilities are also welcome to apply.