Sales Development Representative

About the Role

We are seeking an engaging and driven individual to join our Marketing team as a Business Sales Consultant (Appointment Setter) following an internal promotion. This role involves making strategic outbound calls to targeted prospects while collaborating with the Head of Marketing to identify promising leads and secure quality appointments for our sales teams across Australia. This opportunity is based in Adelaide, Brisbane, Melbourne, or Sydney.

Key Responsibilities

• Engaging in outbound calls to qualified prospects to arrange meetings for the sales team.
• Performing focused market research to discover new business opportunities.
• Keeping precise and current records within our CRM system, Pipedrive.
• Completing follow-ups, reporting on call activities, appointments scheduled, and outcomes achieved.

Candidate Profile

• Proven experience in cold calling within a B2B phone-based environment.
• Confident telephone communication skills with a consistent drive to meet key performance indicators.
• A passion for sales paired with a self-motivated and results-driven mindset.
• Excellent communication and organizational capabilities.
• The aptitude to quickly understand complex information and explain it clearly; financial knowledge is advantageous.
• Resilience and problem-solving skills, with the ability to work well under pressure.
• Familiarity with CRM platforms like Pipedrive is highly valued.

What We Offer

• A team culture reflected by long-term employee retention, with one-third of employees having been with us for over 10 years.
• Access from day one to an uncapped bonus scheme coupled with leading industry training.
• Additional leave benefits and flexible hybrid working arrangements, including options to work from home.
• A career growth path within a market-leading company where ongoing learning is encouraged with top-tier training programs.
• Regular team-building events, social gatherings, and lunches to celebrate success.
• Employee Assistance and Wellness Program, free travel insurance, employee discounts, and paid volunteer days.
• A supportive and welcoming team environment where collaboration and enjoyment are prioritized.

About the Company

National Credit Insurance (Brokers) Pty Ltd (NCI) is Australia's foremost Trade Credit Insurance Broker, partnering with businesses to safeguard their profits and facilitate growth. With a workforce of 200 employees spanning Australia, New Zealand, and Asia, we value a client-focused, inclusive, and supportive culture. Backed by Steadfast Group Ltd, a leading ASX 100 company, we combine the stability of a large corporation with the warmth of a close-knit community. Integrity and recognizing the contribution of each team member are fundamental to our values. At NCI, every employee is a vital part of our collective success.

Applications and Contact

Please submit your cover letter and resume explaining your interest in this position at NCI. For confidential inquiries, contact our People & Culture Team at 1800 882 820.