Retail Assistant Site Manager - Sandyford Service Station, Stoke on Trent

Work Location and Hours

This position is based at the Sandyford Service Station. The role requires flexibility to work any 5 days within a 7-day schedule, including weekends.

Compensation and Benefits

The annual salary ranges from £27,500 to £28,500, with an additional £6,500 bonus. Employee benefits include a 15% discount on in-store purchases, 5p off per litre of fuel, participation in a Loyalty Bonus program, access to a Cycle to Work Scheme, and tailored quality uniforms.

About the Company

The Kay Group is a distinguished multi-site, award-winning company recognized as one of the premier independent petrol retailers in the country, operating state-of-the-art convenience stores. They collaborate with leading suppliers and retail partners such as BP, Shell, Texaco, Londis, Costa, Greggs, and Subway.

Role Overview

As part of the Site Management team, your priority will be to motivate and lead your team to uphold excellence standards while fostering a positive working atmosphere. The stores operate in a lively, fast-moving environment, so proactive, innovative, and self-driven individuals with strong organizational capabilities are ideal.

Working Environment and Expectations

The company ensures a secure and welcoming workplace, supported by comprehensive training. Employees are expected to work both independently and collaboratively while maintaining high personal presentation, hygiene, and safety standards at all times.

Customer Service and Responsibilities

The successful candidate will exhibit pride in their work, maintaining superior quality in all duties. Ensuring customers have a satisfactory shopping experience—whether it involves groceries, fuel purchases, using car cleaning services, or visiting retail partners—is essential to encourage repeat business.