Relationship Manager - Affordable Home Loan / LAP

About Kotak Mahindra Bank

Kotak Mahindra Bank, part of the Kotak Mahindra Group established in 1985, is a leading financial services conglomerate in India. It was the first non-banking finance company to receive a banking license from the Reserve Bank of India in 2003. The group has a consolidated balance sheet exceeding 1 lakh crore and a net worth of approximately 13,943 crore INR as of September 2012. Its services span commercial banking, stock broking, mutual funds, life insurance, and investment banking, with operations across India and international offices in major financial hubs globally.

Job Responsibilities

• Manage products such as Vishwas Home Loan and Loan Against Property (LAP).
• Lead and oversee a team of executives to meet business objectives, including volume targets, cross-selling, and insurance sales.
• Build, manage, and strengthen relationships with channels including Kotak branches, Direct Selling Agents (DSA), and builders.
• Ensure achievement of team sales goals and overall business volume.
• Maintain high team and location productivity levels.
• Drive customer satisfaction measured through Net Promoter Score (NPS) metrics.
• Coordinate effectively with departments such as Credit, Operations, Legal, and Technical to facilitate smooth business operations.
• Promote cross-selling of Current Account Savings Account (CASA) and Third-Party Products (TPP).
• Ensure strict adherence to all relevant business practices and compliance guidelines.

Candidate Requirements

• Professionals with 2 to 5 years of relevant experience.
• Excellent interpersonal and relationship management abilities.
• Strong influencing skills to drive business with internal and external channel partners.
• Preferably familiar with secured banking products.

Eligibility

Applicants should be graduates from any discipline.